Customer Care Coordinator/Patient Engagement Coordinator
1 week ago
Patient Engagement CoordinatorWorkplace: Onsite – Mohali (Phase 8-A)Shift Timing: Night Shift (Compulsory)Compensation: ₹20,000/month onwardsApply at: OverviewWe are looking for an enthusiastic Patient Engagement Coordinator/Customer Care Coordinator to become part of our healthcare operations team. This position focuses on building strong communication with patients, ensuring that appointments are scheduled smoothly, and queries are addressed promptly. You will serve as a vital link between patients and the care team, helping improve the overall healthcare experience.Freshers with excellent English skills and confidence in communication are encouraged to apply. Structured training sessions will be offered to get you up to speed.ResponsibilitiesConnect with patients to schedule, confirm, and follow up on appointments through phone calls, emails, and messages.Keep patient data updated in Excel sheets, EMR systems (Athena knowledge is an advantage), and other internal platforms.Provide clear, polite, and solution-oriented responses to patient inquiries.Work closely with internal departments to support smooth healthcare operations.Track performance metrics including call volumes, appointments scheduled, and timely follow-ups.Maintain accuracy in documentation while meeting departmental daily/weekly goals.Ideal Candidate ProfileStrong English communication abilities (both written and verbal).Working knowledge of Microsoft Office tools – Word, Excel, and Outlook.Typing proficiency of at least 35 WPM with accuracy.Detail-oriented with strong organizational and multitasking skills.Positive, adaptable, and eager to work in a team-driven environment.Comfortable working under deadlines and handling a fast-paced workflow.Prior exposure to customer service, healthcare coordination, or similar roles (1–3 years) will be an added advantage.What We OfferHands-on training and guidance for skill enhancement.A supportive workplace culture that values growth and collaboration.Career progression opportunities within a rapidly growing healthcare solutions company.Competitive salary with additional performance-based rewards.Mandatory ConditionsFlexibility to work night shifts (aligned to US hours).Availability to work onsite at our Mohali Phase 8-A office.If you are passionate about patient interaction, possess strong communication skills, and are ready to build your career in healthcare operations, we'd love to connect with you.Send your updated CV to: Job Type: Full-timePay: ₹20, ₹40,000.00 per monthBenefits:Food providedHealth insuranceProvident FundWork Location: In person
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Mohali, Punjab, India Med Consultants Full time ₹ 2,40,000 - ₹ 4,80,000 per yearPatient Engagement CoordinatorWorkplace: Onsite – Mohali (Phase 8-A)Shift Timing: Night Shift (Compulsory)Compensation: ₹20,000/month onwardsApply at: OverviewWe are looking for an enthusiastic Patient Engagement Coordinator/Customer Care Coordinator to become part of our healthcare operations team. This position focuses on building strong communication...
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Patient Engagement Coordinator
8 hours ago
Mohali, Punjab, India Truhealth now Full timeJob Title: Patient Engagement Coordinator (Healthcare Process) Experience Required: 6 months to 1 year in US Healthcare/Medical Billing Location: On-site - Mohali (Phase 8A) Work Schedule: Night Shift | Rotational Shifts | Weekend Availability | Immediate Joiners Preferred About the Role We are looking for a dynamic Patient Engagement Coordinator with...
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Patient Engagement Coordinator
6 days ago
Mohali, Punjab, India Med Consultants Full time ₹ 3,60,000 - ₹ 4,80,000 per yearWe are seeking an energetic and customer-focused Patient Engagement Coordinator to join our healthcare operations team. In this role, you will be the first point of contact for patients, helping them schedule appointments, resolve concerns, and ensuring they receive timely assistance. You'll play a key part in maintaining patient satisfaction and supporting...
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Customer Care Coordinator
1 week ago
Mohali, India tru Health Now Full timeJob description Title: Patient Engagement CoordinatorExperience: 0-1 years Location: Onsite (Mohali) phase 8-A Freshers with good English and communication skills can apply! Training will be provided. What skills do you need? Fluency in English & excellent communication skills. Ability to work effectively both independently and as part of a team. Hard &...
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Customer Care Coordinator
2 days ago
Mohali, Punjab, India tru Health Now Full timeJob description Title: Patient Engagement CoordinatorExperience: 0-1 years Location: Onsite (Mohali) phase 8-A Freshers with good English and communication skills can apply! Training will be provided. What skills do you need? Fluency in English & excellent communication skills. Ability to work effectively both independently and as part of a team. Hard &...
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Customer Care Coordinator
4 days ago
Mohali, Punjab, India tru Health Now Full time**Job description** Job description Title: Patient Engagement CoordinatorExperience: 0-1 years Location: Onsite (Mohali) phase 8-A Freshers with good English and communication skills can apply! Training will be provided. What skills do you need? Fluency in English & excellent communication skills. Ability to work effectively both independently and as...
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Patient Care Services
8 hours ago
Mohali, India Daaji Patient Care Services Full timeBest Home Health care services Provide.Gnm Anm Gda Staff & Well qualified doctors Special care of home patients in your door steps.. Injection, dressing,Thoracostomy and baby Care.Elder Care Service Available 24*7 hours Service available in Chandigarh ,panchkula, zirkarpur Mohali & punjab and haryana,, Dehli **Job Types**: Full-time, Part-time, Regular...
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Customer Care Executive
2 weeks ago
Mohali, Punjab, India Augmentive Business 7 Solution Full time ₹ 1,20,000 - ₹ 1,80,000 per yearJob Title: Customer Care Executive (Healthcare Support)Location: Mohali, Punjab (On-site)Department: Patient Support & CommunicationTiming - 10am - 7pm.Reporting To: Operations Head / HR ManagerEmployment Type: Full-timeAbout the CompanyWe are an upcoming company in the sexual health domain, building health-tech solutions for various sexual healthand...
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Assistant Patient Care
2 weeks ago
Mohali, Punjab, India Fortis Healthcare Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAssistant Patient Care IPDFortis Healthcare Fortis Healthcare is committed to clinical excellence through nurturing talent and providing world class infrastructure and medical technology. We believe that a content employee is high in commitment, motivation and can provide best patient care. We provide an environment that encourages the professional and...
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Patient Care Manager
1 week ago
Mohali, Punjab, India Dr Batras Full timeJob description:Experience in years 1 or moreLocation - MohaliNotice period - Immediate joining / 15 daysRoles and ResponsibilitiesYou will be responsible for delivering a warm and caring patient experience while some of responsibilities are illustrated as follows :Manage every aspect related to Patients right from the patients' entry into the clinic, to...
