Principal Software Support Specialist

2 days ago


salem, India beBeeTechnical Full time

Senior Technical Support EngineerThis is a high-level support role that requires expertise in technical solutions and software services. As a Senior Technical Support Engineer, you will be responsible for providing advanced support to large customers, working with other team members globally to improve support capabilities and quality.Key Responsibilities:Provide expert-level support and product knowledge to major clients.Lead and work on critical customer accounts as a level III support engineer.Collaborate with colleagues worldwide to enhance support capacity and performance.Requirements:A minimum of 8 years of experience in Java support, software services, and system administration for large-scale user communities.Proficiency in operating systems (e.g., Linux, OS X, Windows).Subject Matter Expertise in multiple Atlassian products including Synchrony, AWS, Azure.



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