Field Debt Manager

3 months ago

ahmedabad, India Navi Full time

About Navi

Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences.


Founders: Sachin Bansal & Ankit Agarwal


What makes you a good collection manager at Navi?

-Ability to learn

-Being disciplined

-Communicating well


How would your role at Navi Look Like?

● Managing a team of ground Field Executives for effective & efficient recovery of overdue amounts from default customers through planned visits to customer addresses

● Ensure proper planning for effective recovery through strong execution; guide and motivate the field team to reach monthly targets

● Overview of day-to-day agent activities including regular performance monitoring, in-person

visits for high-value accounts, and regular & timely follow-ups with customers

● Guide executives to increase contactability with customers and execute advanced loss prevention activities wherever applicable (i.e. skip tracing, fore-closures, etc.)

● Maintain fair collection practices in adherence with the code of conduct & legal guidelines and ensure that the team follows the same

● Ensure agents regularly attend all meetings, AHMs, and training sessions as required

● Highlight accounts requiring legal action and following process on the same

● Ensure that the team adheres to SOPs related to collection such as timely updation of feedback for assigned accounts, conducting in-depth review and audit of collection cases, alongside review and presenting a synthesis of high-value accounts on a weekly basis

● Run daily team stand-up/ huddle, ensure attendance and App adoption by the agent

● Ensure that you and the team are up to date on all relevant circulars and all products/services offered.


What are some of the good to have skills for this role?

● Strong communication and influencing skills.

● Should have a geographical understanding of specified area.

● 2 - 5 years of people management experience in sales, operations, customer experience or collections role.

● Should have a working knowledge of MS Excel and Google Sheets

● Should have high professional ethics and integrity

● Qualification: Any Graduate

  • Senior Debt Recovery Manager

    4 weeks ago

    Ahmedabad, Gujarat, India VCATCH Full time

    Job OverviewWe are seeking an experienced Assistant Manager Collections to join our team at VCATCH in Ahmedabad, Gujarat, India. The successful candidate will be responsible for overseeing the collection activities and ensuring efficient and effective debt recovery.SalaryThe estimated salary for this position is ₹1,200,000 - ₹1,800,000 per annum,...

  • Debt Syndication

    6 months ago

    Ahmedabad, India Horizon Recruitment Services Full time

    Job Description: - Associate - Debt Syndication Department, Location - Ahmedabad Responsibilities: - Assist senior team members in preparing and structuring debt syndication proposals - Conduct financial analysis and due diligence on potential borrowers to assess creditworthiness - Coordinate with internal and external stakeholders to gather necessary...

  • assistant manager collections

    1 month ago

    Ahmedabad, India VCATCH Full time

    Job OverviewWe are seeking an experienced Assistant Manager Collections to join our team. As an Assistant Manager Collections, you will be responsible for overseeing the collection activities and ensuring efficient and effective debt recovery. This is a full-time position based in Ahmedabad, Gujarat, India.Qualifications and SkillsBachelor's degree in...

  • Business Development Manager

    3 months ago

    ahmedabad, India MNS Credit Management Group Private Limited Full time

    MNS Credit Management Group is a leading and rapidly growing agency in the domain of soft Debt Recovery and Business Information Reports. Established in 1996 and headquartered in New Delhi, India, the company has over two decades of experience in providing professional and organized services in domestic and international debt collection, business information...

  • Business Development Manager

    4 weeks ago

    Ahmedabad, India MNS Credit Management Group Private Limited Full time

    MNS Credit Management Group is a leading and rapidly growing agency in the domain of soft Debt Recovery and Business Information Reports. Established in 1996 and headquartered in New Delhi, India, the company has over two decades of experience in providing professional and organized services in domestic and international debt collection, business information...

  • Business Development Manager

    6 months ago

    Ahmedabad, India MNS Credit Management Group Private Limited Full time

    MNS Credit Management Group is a leading and rapidly growing agency in the domain of soft Debt Recovery and Business Information Reports. Established in 1996 and headquartered in New Delhi, India, the company has over two decades of experience in providing professional and organized services in domestic and international debt collection, business information...

  • Business Development Manager

    3 months ago

    ahmedabad, India MNS Credit Management Group Private Limited Full time

    MNS Credit Management Group is a leading and rapidly growing agency in the domain of soft Debt Recovery and Business Information Reports. Established in 1996 and headquartered in New Delhi, India, the company has over two decades of experience in providing professional and organized services in domestic and international debt collection, business information...

  • Expansion Risk Management Lead

    1 week ago

    Ahmedabad, Gujarat, India MNS Credit Management Group Private Limited Full time

    MNS Credit Management Group Private Limited is a leading and rapidly growing agency in the domain of soft Debt Recovery and Business Information Reports. Established in 1996 and headquartered in New Delhi, India, the company has over two decades of experience in providing professional and organized services in domestic and international debt collection,...

  • MNS Credit Management Group Private Limited | Business Development Manager | ahmedabad

    4 weeks ago

    ahmedabad, India MNS Credit Management Group Private Limited Full time

    MNS Credit Management Group is a leading and rapidly growing agency in the domain of soft Debt Recovery and Business Information Reports. Established in 1996 and headquartered in New Delhi, India, the company has over two decades of experience in providing professional and organized services in domestic and international debt collection, business information...

  • Field Collection Executive

    6 months ago

    Navapura, Ahmedabad, Gujarat, India pepper advantage india Full time

    **ROLE & RESPONSIBILITIES**: - Reporting to the Regional/ Area Head/ State/ Cluster Head act as liaisons between bank and customers to collect & recovery of overdue. - **Responsibilities**: - Daily visit plant, daily pick up and PTP follow up. - Customer's visits within 70-80 kms, collection of overdue & feedback update. - Update in collection app, tagging...

  • Strategic Risk Management Lead

    2 weeks ago

    Ahmedabad, Gujarat, India MNS Credit Management Group Private Limited Full time

    MNS Credit Management Group Private Limited is a renowned agency specializing in debt recovery and business information services. Established in 1996, the company has over two decades of experience providing professional credit management solutions globally.We are seeking an accomplished Strategic Risk Management Lead to drive the expansion of our risk...

  • RTO Operations Manager

    2 weeks ago

    Ahmedabad, Gujarat, India Aakash Oil Field Services Pvt. Ltd. Full time

    RTO Job OverviewAt Aakash Oil Field Services Pvt. Ltd., we are seeking a highly skilled RTO Operations Manager to join our team.The successful candidate will be responsible for registering new vehicles, maintaining a comprehensive database of registered vehicles, issuing licenses to vehicle owners/drivers, and ensuring the fitness of vehicles by implementing...

  • Graphic Design Manager

    1 week ago

    Ahmedabad, India Abakkus Asset Manager Private Limited Full time

    The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. This candidate will have experiences in working with numerous different design platforms such as digital and print forms.ResponsibilitiesCollaborate with the team to ensure consistency of designs across various...

  • Field Sales Manager

    3 months ago

    Ahmedabad, India Vyana Consultancy Full time

    Jobdescription1. Develop andimplement effective sales strategies to expand market penetrationandincrease salesrevenue.2. Build and manage a highperformingsales team providing training coachingandmotivation.3. Setand achieve ambitious sales targets for the team while ensuringprofitability.4. Conduct regular marketresearch and competitor analysis to...

  • Field Operations Manager

    2 weeks ago

    Ahmedabad, Gujarat, India Rentokil Initial Full time

    Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene, and improving interior spaces with plants and scenting.Key ResponsibilitiesWe are experts in the fields we operate in, investing in training,...

  • Collection Executive

    6 months ago

    Ahmedabad, India Smart Homes Infrastructure Pvt. Ltd. Full time

    Monitor accounts to identify outstanding debts Investigate historical data for each debt or bill - Find and contact clients to ask about their overdue payments - Take action to encourage timely debt payments - Process payments and refunds - Resolve billing and customer credit issues - Update account status records and collection efforts - Report on...

  • Collection Executive

    6 months ago

    Ahmedabad, India LENDITT INNOVATIONS & TECHNOLOGIES PRIVATE LIMITED Full time

    Contact debtors by telephone to enact and negotiate debt recovery. - Searching publicly available databases to track down defaulters, including Credit Bureau information, background checks, and loan documents. - Prevent repeated payment delinquency by negotiating manageable debt payments. - Negotiating settlements to receive payment on a certain percentage...

  • Collection Executive

    6 months ago

    Ahmedabad, India LENDITT INNOVATIONS & TECHNOLOGIES PRIVATE LIMITED Full time

    Contact debtors by telephone to enact and negotiate debt recovery. - Searching publicly available databases to track down defaulters, including Credit Bureau information, background checks, and loan documents. - Prevent repeated payment delinquency by negotiating manageable debt payments. - Negotiating settlements to receive payment on a certain percentage...

  • Collection Executive

    6 months ago

    Ahmedabad, India LENDITT INNOVATIONS & TECHNOLOGIES PRIVATE LIMITED Full time

    Contact debtors by telephone to enact and negotiate debt recovery. - Searching publicly available databases to track down defaulters, including Credit Bureau information, background checks, and loan documents. - Prevent repeated payment delinquency by negotiating manageable debt payments. - Negotiating settlements to receive payment on a certain percentage...

  • Field Service Manager

    2 weeks ago

    Ahmedabad, India Waters Corporation Full time

    Overview Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a  Field Service Manger to support the very successful growth of our businesses across