Customer Care

3 days ago


india Pinklay Full time

LOCATION: MUMBAI, MAHARASHTRA


Roles and Responsibilities

  • Managing timely order fulfillment across our different channels
  • Working with courier partners to ensure last mile delivery
  • Assisting the team on product uploads and web operations
  • Coordinating across departments to drive customer experience
  • Engaging with customers through phone and online channels
  • Managing inventory across our different sales channels


Desired Candidate Profile

  • 2-4 years experience - preferably in an e-commerce company
  • Fluent in spoken and written English (other languages a plus)
  • Proficient computer skills - working knowledge of Excel
  • Attention to detail and strong interpersonal skills
  • Graduate degree from a reputed college / university


Job Benefits & Perks

  • Salary at par with industry standards
  • Health insurance and benefits


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