Customer Care
3 days ago
LOCATION: MUMBAI, MAHARASHTRA
Roles and Responsibilities
- Managing timely order fulfillment across our different channels
- Working with courier partners to ensure last mile delivery
- Assisting the team on product uploads and web operations
- Coordinating across departments to drive customer experience
- Engaging with customers through phone and online channels
- Managing inventory across our different sales channels
Desired Candidate Profile
- 2-4 years experience - preferably in an e-commerce company
- Fluent in spoken and written English (other languages a plus)
- Proficient computer skills - working knowledge of Excel
- Attention to detail and strong interpersonal skills
- Graduate degree from a reputed college / university
Job Benefits & Perks
- Salary at par with industry standards
- Health insurance and benefits
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