Customer Care Executive
5 months ago
**Overview**: The Customer Care Executive plays a critical role in our organization by serving as the primary point of contact for customers. They are responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience. This position is essential in maintaining customer satisfaction and loyalty. Key Responsibilities:
Resolving customer complaints and issues in a timely and professional manner
Providing product information and assistance to customers
Processing orders, returns, and exchanges
Managing customer accounts and updating information
Escalating complex issues to the appropriate department
Following up with customers to ensure resolution and satisfaction
Maintaining a thorough understanding of company products and services
Adhering to company policies and procedures
Collaborating with internal teams to improve overall customer experience
Documenting customer interactions and feedback for analysis
Identifying and implementing process improvements for customer care
Participating in ongoing training and development programs
Meeting individual and team performance targets Required Qualifications:
High school diploma or equivalent; Associate's or Bachelor's degree preferred
Prior experience in a customer service or call center role
Proficiency in using customer service software and CRM systems
Excellent communication and interpersonal skills
Strong problem-solving abilities
Ability to multitask and prioritize in a fast-paced environment
Empathetic and patient demeanor
Adaptability to different customer personalities and situations
Demonstrated commitment to providing exceptional customer service
Ability to work effectively in a team environment
Attention to detail and accuracy in data entry and record-keeping
Willingness to work flexible hours and weekends as needed
Knowledge of relevant industry regulations and best practices
Ability to handle confidential and sensitive information with integrity
Continuous learning mindset and openness to feedback Contact HRManager WhatsApp8441936175
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Customer Care Executive
5 months ago
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Customer Care Executive
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India Dr. B. Lal Clinical Laboratory Full time**Mission**: The Customer Care Executive at Dr B lal Clinical Laboratory is dedicated to delivering exceptional customer service in the diagnostic industry. Through effective communication, proactive problem-solving, and promotion of additional services, the mission is to enhance customer satisfaction and loyalty. By leveraging technology skills, the...
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Customer Care Executive
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Customer Care Executive
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Customer Care Executive
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india Ozark Solutions Pte Ltd Full time*IMPORTANT * We will provide 1 months free training and after that absorb the right candidates in the company. We will provide certificate of training. After 1 month we will evaluate candidate performance and may offer full time job. No stipend will be provided in first 1 months Company Description Ozark Group of companies is mainly operation into...
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Customer Care Executive
5 months ago
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Pristyn Care | Public Relations | india
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Pristyn Care | Public Relations | india
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Customer Care Advisor
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Customer Care Representative
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Customer Care Officer
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India Manki Job Staffing Services Full time**Job Overview**: **Customer Care Officer**: **Pune**: - Job Location:Vimannagar - Experience:1-2 years - Salary: 14000-20000 - Job Type:Full Time - Work Location:Work From Office - No of vacancies:2 **HR Contact No**: 9730105601
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India Rentokil Full timeRentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations...
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Customer Care Support
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India Sophos Full time**About Us** **Role summary** - The Customer Care Support will be responsible for ensuring that he/she provides high quality information in response to inquiries about Sophos products and services to Sophos customers, partners and other engineers. As a Customer Care Support, you are responsible for ensuring you deliver a total customer experience that they...
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Customer Care Executive
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India Rentokil Full timeRentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations...
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Customer Care Executive
6 months ago
India Rentokil Full timeRentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations...
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india Ozark Solutions Pte Ltd Full time*IMPORTANT * We will provide 1 months free training and after that absorb the right candidates in the company. We will provide certificate of training. After 1 month we will evaluate candidate performance and may offer full time job. No stipend will be provided in first 1 months Company Description Ozark Group of companies is mainly operation into...
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india Ozark Solutions Pte Ltd Full time*IMPORTANT * We will provide 1 months free training and after that absorb the right candidates in the company. We will provide certificate of training. After 1 month we will evaluate candidate performance and may offer full time job. No stipend will be provided in first 1 months Company Description Ozark Group of companies is mainly operation into...