Customer Care Executive
2 weeks ago
Pratap Sons, established in 1954 and spanning over four generations, specializes in bespoke clothing for women, including bridal lehengas, sarees, salwar suits, and more. With a flagship store in Jaipur, our 40,000 square feet space offers a contemporary twist on Indian craftsmanship, curated meticulously for every occasion.
This is a full-time on-site role for a Customer Care Executive (E-commerce) at Pratap Sons in Jaipur. The role involves providing exceptional customer support, ensuring customer satisfaction, managing customer service inquiries, effective communication with clients, and driving sales through excellent service.
- Customer Support, Customer Satisfaction, and Customer Service skills
- Strong Communication abilities
- Sales experience
- Excellent problem-solving skills
- Ability to work in a fast-paced environment
- Attention to detail and organizational skills
- A friendly and approachable demeanor
- Experience in the retail or e-commerce industry is a plus
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