Fulfillment and Customer Care Associate
6 days ago
THE COMPANY
We’re rapidly growing and looking for driven and customer-obsessed professionals to help our team revolutionize the career-services industry.
Career.io is dedicated to creating a better landscape for job seekers everywhere. Through our community of career experts and data insights, our brands empower professionals to take control of their careers, tell the best version of their career stories, and reach their full potential.
We’re committed to helping job seekers write the next chapter of their careers and we want to help write yours, too We hire for growth and longevity because we value the happiness and well-being of our employees.
THE ROLE
Here at Career.io, our business is growing very fast, and with that, we need the manpower to back it up We are looking for an enthusiastic individual who is able to exercise patience while investigating issues and helping customers.
The Fulfillment and Customer Care (FCC) team is the backbone of Career.io's success.
As a FCC Associate , you will be interfacing directly with our customers and experts via telephone and email to generate the best possible experience for Career.io’s customers. You’ll work with other team members in India and other parts of the world.
THE KEY RESPONSIBILITIES
- Ensure client and expert satisfaction by practicing, following, and implementing Career.io’s service standards
- Stay abreast of departmental updates
- Assist customers and experts with inquiries, providing accurate and timely responses through a variety of platforms (including over the phone and through email)
- Research customer issues, document findings, and champion solutions
- Effective communication with co-workers
THE MUST-HAVES
- High speed internet access, a quiet workstation
- Ability to work during:
- US hours : 7:30 pm to 4:30 am IST
- Monday through Friday
- Outstanding verbal and written communication skills
- An infectiously positive demeanor
- The ability to prioritize different tasks and wear multiple hats
THE NICE-TO-HAVES
- 2-3 years’ experience in a customer support/client service role
- Bachelor’s degree: English/Journalism major would be an asset, but not required
At Career.io, we believe that diversity in thought and cultural background leads to better teams and stronger companies. We seek talented, qualified employees, regardless of race, color, sex/gender (including pregnancy, gender identity, and gender expression), national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Career.io is proud to be an Equal Employment Opportunity Employer.
-
Fulfillment and Customer Care Associate
6 days ago
India career.io Full timeTHE COMPANY We’re rapidly growing and looking for driven and customer-obsessed professionals to help our team revolutionize the career-services industry. is dedicated to creating a better landscape for job seekers everywhere. Through our community of career experts and data insights, our brands empower professionals to take control of their careers,...
-
Fulfillment and Customer Care Associate
7 days ago
india career.io Full timeTHE COMPANYWe’re rapidly growing and looking for driven and customer-obsessed professionals to help our team revolutionize the career-services industry.Career.io is dedicated to creating a better landscape for job seekers everywhere. Through our community of career experts and data insights, our brands empower professionals to take control of their...
-
Customer Care Advisor
6 months ago
India Vodafone Full time**Description**: - s customer experience standards.The Customer Care Advisor has a good knowledge of Vodafone - s latest products and offerings, price plans and associated technologies, systems and processes. And performs specific tasks related to delivering excellent customer service and sales through outbound/inbound communication and in line with...
-
Customer Care Executive
5 months ago
India M Hub Solution Full time**Overview**: The Customer Care Executive plays a critical role in our organization by serving as the primary point of contact for customers. They are responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience. This position is essential in maintaining customer satisfaction and loyalty. Key...
-
Customer Care Executive
5 months ago
India OnProcess Full time**Vacancy Name** - Customer Care Executive **Vacancy No** - VN938 **Employment Type** - Full Time **Location Country** - India **About OnProcess** - We're on a bit of a mission at OnProcess, part of Accenture. We are helping the world's service supply chains get a whole lot better. Why? Because we believe that great customer service is a necessity,...
-
Customer Care Analysts
1 month ago
india Art Technology and Software Full timeJob Summary Customer Care Analysts ensure customers, some of the world’s leading cards and payments programmes, benefit from the highest levels of Customer support and expertise in their extensive use of the payment platform and services we provide. Key responsibilities include, but are not limited to: Being a named point of contact/ownership of service...
-
Customer Care Analysts
1 month ago
india Art Technology and Software Full timeJob Summary Customer Care Analysts ensure customers, some of the world’s leading cards and payments programmes, benefit from the highest levels of Customer support and expertise in their extensive use of the payment platform and services we provide.Key responsibilities include, but are not limited to:Being a named point of contact/ownership of service for...
-
Customer Service Representative
3 weeks ago
India Dental care and implants Full timeJob Title: Customer Service RepresentativeJob Description:We are seeking a dedicated and detail-oriented Customer Service Representative to join our team at Dental care and implants. In this role, you will be responsible for screening and listing incoming voice calls to ensure they are routed to the appropriate department or individual. Your key focus will...
-
Customer Support Associate
2 months ago
India Sids Farm Hiring Full timeJob description Company Description Sid's Farm is a niche dairy farm located in Hyderabad that provides 100% natural, chemical-free milk and wholesome products. Our animals are well cared for and given a balanced diet free from antibiotics and hormones. We prioritize a healthy lifestyle for both our customers and the environment. Our team is...
-
Customer Care Executive
5 months ago
India Manki Job Staffing Services Full time**Job Overview**: **Customer Care Executive**: **Pune**: - Job Location:Vimannagar - Experience:1-2 years - Salary: 18000-22000 - Job Type:Full Time - Work Location:Work From Office - No of vacancies:2 **Required Skills**: Urgent Requirement for Customer Care Executive who can handle customer co-ordinate well and maintain good and healthy relationship with...
-
Customer Care Representative
2 weeks ago
India The Golden Theory Full timeRole Description This is a full-time on-site role for a Customer Care Representative at The Golden Theory in Ahmedabad. The Customer Care Representative will be responsible for handling customer inquiries, resolving complaints, providing information about products and services, and ensuring customer satisfaction. Qualifications Interpersonal Skills,...
-
Customer Care Executive
24 hours ago
india Ozark Solutions Pte Ltd Full time*IMPORTANT*We will provide 1 months free training and after that absorb the right candidates in the company. We will provide certificate of training. After 1 month we will evaluate candidate performance and may offer full time job.No stipend will be provided in first 1 monthsCompany DescriptionOzark Group of companies is mainly operation into Information...
-
Customer Care Executive
1 month ago
India CA DUNIA Full timeCompany Description CA Dunia provides comprehensive solutions to streamline businesses' legal, financial, administrative, and marketing needs in Mumbai. The company focuses on ensuring legal compliance, optimizing financial management, enhancing operational efficiency, and building a strong brand presence for clients. Asset protection strategies are...
-
Customer Care Executive
1 month ago
india CA DUNIA Full timeCompany Description CA Dunia provides comprehensive solutions to streamline businesses' legal, financial, administrative, and marketing needs in Mumbai. The company focuses on ensuring legal compliance, optimizing financial management, enhancing operational efficiency, and building a strong brand presence for clients. Asset protection strategies are...
-
Customer Care Executive
1 month ago
India CA DUNIA Full timeCompany Description CA Dunia provides comprehensive solutions to streamline businesses' legal, financial, administrative, and marketing needs in Mumbai. The company focuses on ensuring legal compliance, optimizing financial management, enhancing operational efficiency, and building a strong brand presence for clients. Asset protection strategies are...
-
Customer Care Assistant
5 months ago
India Relaxo Footwears Full time**Position Title: CCA** **Department**: **Retail **Work Location**: **Grade**: **Asstt. / Sr. Asstt** **Travel Required**: - Yes**Reporting to**: **Administrative**: **ROI** **Reported by**: - N A**Functional**: **ROI** **Minimum Job Requirements** **Educational Qualification**: - 10th or 12th**Experience**: - 0-2 Years**Any additional...
-
Customer Care Officer
5 months ago
India Manki Job Staffing Services Full time**Job Overview**: **Customer Care Officer**: **Pune**: - Job Location:Vimannagar - Experience:1-2 years - Salary: 14000-20000 - Job Type:Full Time - Work Location:Work From Office - No of vacancies:2 **HR Contact No**: 9730105601
-
Customer Care Executive
5 months ago
India Dr. B. Lal Clinical Laboratory Full time**Mission**: The Customer Care Executive at Dr B lal Clinical Laboratory is dedicated to delivering exceptional customer service in the diagnostic industry. Through effective communication, proactive problem-solving, and promotion of additional services, the mission is to enhance customer satisfaction and loyalty. By leveraging technology skills, the...
-
Customer Care Support
5 months ago
India Sophos Full time**About Us** **Role summary** - The Customer Care Support will be responsible for ensuring that he/she provides high quality information in response to inquiries about Sophos products and services to Sophos customers, partners and other engineers. As a Customer Care Support, you are responsible for ensuring you deliver a total customer experience that they...
-
Customer Care
3 days ago
india Pinklay Full timeLOCATION: MUMBAI, MAHARASHTRARoles and ResponsibilitiesManaging timely order fulfillment across our different channelsWorking with courier partners to ensure last mile deliveryAssisting the team on product uploads and web operationsCoordinating across departments to drive customer experienceEngaging with customers through phone and online channelsManaging...