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Manager Consulting Service
2 months ago
About the Role
Oversees the development and implementation of technology solutions for customers using Workday products, outsourced solutions or proprietary tools/techniques. Defines the customers’ needs, develops a proposal to meet those needs, and oversees the implementation of the complete project solution. Proficient and Proactive in working a Global delivery model Aggressively recruit, develop, manage and retain a diverse, high performing team of consultants supporting Workday’s applications. Promote a team collaborative, orientated, challenging and innovative work environment. Maintain and continuously improve the consulting on-boarding, performance management and career development process. Collaborate with the Resource Manager, Regional teams and Engagement Managers to effectively staff engagements and build the appropriate skills necessary among Workday consulting resources. Drive team and individuals to achieve high customer satisfaction levels. Ensure the consultants are adhering to the activities, processes and procedures outlined in Workday’s Implementation Methodology Become SME in the Workday product, methodology and customer requirements by actively providing consulting services at client sights and working closely with the project teams. Along with teams positive engagement Deliver on quarterly customer happiness, references, and utilization objectives. Contribute to the strategic direction of the Gsx and Professional Services organization through leading and participating in internal initiativeAbout You
Basic Qualifications
14+ years of functional experience in Financial, Revenue, Spend, Expense Management cloud based systems implementation 10+ years Consulting Expereince 7+ as a people manager and/or leading an implementation team working with Workday, SAP, Oracle, PeopleSoft or similar cloud based applications.
Other Qualifications
