Technical Systems Designer

6 days ago

bikaner, India beBeeSolution Full time

ServiceNow Solution ArchitectA ServiceNow Solution Architect is responsible for designing and delivering ServiceNow solutions to address specific business challenges. The architect focuses on projects or functional areas within the broader enterprise framework, crafting technical solutions that meet immediate needs while fitting seamlessly into the organization's IT ecosystem.Key Responsibilities:Requirements Analysis & Solution Design: Engage with stakeholders to gather requirements and understand objectives. Translate business needs into technical designs and architecture for ServiceNow solutions.End-to-End Architecture: Own the overall solution architecture for assigned projects or modules. This includes designing data models, workflows, and integrations for new implementations or enhancements.Module Implementation: Lead the configuration and customization of ServiceNow modules to meet requirements. Oversee the development of features such as forms, workflows, business rules, client scripts, and UI pages.Integration & Data Management: Design and implement integrations between ServiceNow and other systems using integration tools and APIs.Technical Leadership in Projects: Act as technical lead for ServiceNow implementation teams. Provide guidance to developers and administrators, resolve design questions, and make decisions on trade-offs.Testing & Quality Assurance: Collaborate with QA teams and end-users to develop test plans for ServiceNow solutions. Participate in system testing and user acceptance testing.Deployment & Support Transition: Plan and coordinate go-live activities for new features or modules. Create documentation for the implemented solutions.Preferred Qualifications:Advanced Experience: 15+ years of relevant experience in designing complex ServiceNow implementations or working in a consulting capacity across multiple client environments.Diverse Module Experience: Experience with a broad range of ServiceNow modules and integrations.Certified Application Developer: ServiceNow Certified Application Developer (CAD) certification is beneficial.Industry or Domain Expertise: Experience in tailoring ServiceNow solutions for specific sectors or business functions can be advantageous.Desired Skills and Competencies:Communication: Excellent verbal and written communication skills. Able to explain ServiceNow capabilities and technical concepts in business-friendly terms.Leadership & Teamwork: Strong leadership presence to guide developers and configuration specialists. Capable of mentoring junior team members and fostering a knowledge-sharing environment.Client/Stakeholder Focus: Skilled in working with end-users and process owners to ensure the delivered solution meets their needs.Problem-Solving: Creative and resourceful in solving problems. The ability to quickly troubleshoot issues on the ServiceNow platform and identify root causes.Adaptability & Learning: Enthusiastic about continuous learning, with an ability to adapt to the platform's evolving features.Organizational Skills: Excellent planning and time management, capable of juggling multiple tasks or projects and meeting deadlines.

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