EB1A Experts | Customer Success Manager | hyderabad

2 weeks ago

hyderabad, India EB1A Experts Full time

EB1A Experts is currently in search of a dynamic and results-driven Account Executive to join our team, taking charge of client communication and ensuring the smooth progress of our projects.


Job Description:


We are seeking an experienced Account Executive with exceptional communication and interpersonal skills. The ideal candidate should have a proven track record of managing client relationships, understanding their needs, and ensuring project success. As a vital member of our team, you will play a pivotal role in bridging the gap between our clients and internal teams to guarantee seamless collaboration and project advancement.


Key Responsibilities:


  • Engage with clients to understand their goals, expectations, and project requirements.
  • Build and nurture strong client relationships, serving as the primary point of contact.
  • Collaborate with internal teams to ensure a clear understanding of client needs and project objectives.
  • Communicate project progress, updates, and timelines effectively to clients.
  • Identify opportunities for upselling or expanding services based on client feedback and needs.
  • Work closely with cross-functional teams to resolve any client issues or concerns promptly.
  • Monitor project timelines and milestones, ensuring timely delivery and client satisfaction.


Qualifications:


  • Proven experience as an Account Executive or in a similar client-facing role.
  • Strong communication and negotiation skills.
  • Ability to understand and communicate technical aspects to non-technical clients.
  • Excellent organizational and multitasking abilities.
  • Results-oriented with a focus on client satisfaction.
  • Proactive problem-solving skills and a positive, collaborative attitude.


Benefits:


  • Competitive salary and benefits package.
  • Opportunity to work in a collaborative and dynamic work environment.
  • Professional growth and development opportunities.
  • Exposure to diverse projects and industries.


If you are a motivated and client-focused individual with a background in account management, we encourage you to apply. Join EB1A Experts and play a key role in ensuring the success of our projects through effective client communication and collaboration.

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