Customer Support Specialist
2 days ago
About this RoleAs a Customer Service Agent, you'll be more than just an answering machine. You'll be the customer's champion, their voice in our organization.You'll work closely with cross-functional teams to drive resolution, provide contextual insights, and ensure our customers feel heard, valued, and supported.Responsibilities will include managing customer conversations across multiple channels, collaborating with team members and other departments, and staying up-to-date on product features to ensure accurate information is shared with customers.We're looking for someone who thrives on variety, enjoys ownership, and believes in making a meaningful impact.Key Responsibilities:Handle customer inquiries with clarity and empathyTroubleshoot and resolve issues within defined service level agreements (SLAs)Collaborate with team members and other departments to ensure timely resolutionWork closely with account management, onboarding, product, and engineering teams to unblock complex cases and deliver commitmentsStay updated on product features to provide accurate information to customersCapture and report customer feedback from tickets, chat, Net Promoter Score (NPS), or other channelsRequirements:Excellent communication and active listening skillsStrong time management and organizational skillsAbility to work independently and as part of a teamDemonstrated ownership and willingness to go the extra mile to solve complex issuesHigh agency, able to make decisions and drive initiatives independentlyWhat We Offer:A dynamic and supportive work environment where you can grow and develop your skills. A chance to make a real difference in the lives of our customers. And opportunities to work with talented individuals who share your passion for delivering exceptional customer experiences.
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Support Specialist
4 days ago
Jamnagar, India beBeeTechnical Full timeTechnical Support Specialist RoleWe are seeking a skilled Technical Support Specialist to join our team. As a key member of our customer-facing support unit, you will play a vital role in delivering exceptional technical assistance to our enterprise customers.Your primary focus will be on troubleshooting complex issues related to our platform's...
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Home-Based Customer Support Specialist
2 days ago
Jamnagar, India beBeeCustomer Full timeJob Title:Remote VoiceAbout this Role:We are looking for skilled professionals to work as remote voice support specialists. This is a contract position ideal for those who are fluent in English, comfortable working night shifts, and capable of delivering high-quality support from home.Key Responsibilities:Handle inbound and outbound customer calls...
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Technical Support Specialist
6 days ago
jamnagar, India beBeetechnical Full timeTechnical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. This individual will be responsible for providing top-notch technical support to our customers, ensuring their products are working efficiently and effectively.
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Support Specialist
3 days ago
Jamnagar, India beBeeEngineering Full timeJob OverviewWe are seeking a skilled and detail-oriented Customer Support Specialist to join our team. In this role, you will provide exceptional customer service through various communication channels, ensuring timely and accurate responses to customer inquiries.Key ResponsibilitiesRespond to customer queries via phone, email, or chat, resolving issues...
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Customer Support Specialist
2 days ago
Jamnagar, India beBeeCustomer Full timeJob OverviewWe're seeking a highly skilled and passionate professional to join our team as a customer support executive.This role involves providing exceptional customer experiences, ensuring timely product delivery and resolving customer queries efficiently.Candidates should possess excellent communication skills, problem-solving abilities, and a strong...
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Technical Support Specialist
2 days ago
Jamnagar, India beBeeProblemSolving Full timeTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to provide technical assistance to users via phone, email, chat, or ticketing system as first response.Diagnose and resolve incidents, requests or inquiries promptly and efficiently.Escalate unresolved incidents to higher support levels following established escalation...
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Customer Support
3 weeks ago
Jamnagar, GJ, IN EMU LINES Full timeJoin EMU Lines Pvt Ltd a logistics leader in consolidation as a Customer Support Marketing Specialist where you ll be the bridge between our clients and our logistics expertise In this dynamic role you ll handle client communication resolve queries efficiently and drive marketing initiatives to promote our LCL FCL and air cargo services Ideal for someone who...
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Customer Service Specialist
6 days ago
Jamnagar, India beBeeCustomerService Full timeCustomer Service SpecialistWe are seeking a customer-focused professional with exceptional communication skills to assume the role of Customer Service Specialist.Answer customer inquiries via email, chat, and phone in a fast-paced environment, providing timely and effective solutions to resolve issues while maintaining detailed records of...
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Digital Customer Experience Specialist
2 days ago
Jamnagar, India beBeeCustomer Full timeCX Specialist - APACAre you a highly skilled technical professional with strong customer support skills?This role involves providing expert technical and customer support for our products, attending events, updating support materials, and interacting with customers online and in person. You will handle service tickets via email, live chat, remote support,...
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Technical Support Specialist
6 days ago
Jamnagar, India beBeeSkill Full timeJob Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing level 2 technical support for contact center solutions and assisting with implementation and maintenance activities.Key Responsibilities:Provide level 2 technical support for contact center...
