Customer Support Team Lead

3 days ago

ahmedabad, India beBeeCustomer Full time

Job OpportunityWe're seeking an experienced professional to lead our customer support team.The ideal candidate will be responsible for managing service calls, ticketing systems, and after-sales coordination.Skillfully handle complaints, breakdowns, and warranty requestsCultivate a positive and efficient work environmentDevelop and mentor a high-performing support teamA strong background in customer support is essential, preferably with 5–8 years of experience. The ideal candidate should possess excellent communication skills, be able to think critically, and maintain composure under pressure.Key QualificationsTo succeed in this role, the candidate should have:Exceptional problem-solving and conflict resolution skillsStrong analytical and organizational abilitiesExcellent verbal and written communication skillsA degree in a related field is preferred but not required. What matters most is the ability to effectively communicate, build strong relationships, and drive results in a fast-paced environment.About This RoleThis is an exceptional opportunity for a motivated and customer-focused individual to join our team as an Assistant Manager – Customer Support. As a key member of our support team, you will play a critical role in delivering exceptional customer experiences and driving business growth.Your BenefitsIn addition to a competitive salary, we offer a comprehensive benefits package that includes:Ongoing training and development opportunitiesA collaborative and dynamic work environmentRecognition and rewards for outstanding performance

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