Automotive Spare Parts Customer Support Professional

2 days ago


guntur, India beBeeCustomerService Full time

Customer Service Representative Job OverviewAs a customer service representative in the e-commerce automotive spare parts sector, you will be responsible for managing daily customer requests and providing support through various channels.Ensure customer satisfaction by promptly addressing complaints and inquiries.Conduct product sales and process returns and related requests.Identify and assess customers' needs to achieve satisfaction.Requirements and Skills:Demonstrated experience in customer service.Proficiency in automotive repair, parts, and component knowledge is essential.Strong analytical and problem-solving abilities are required to diagnose problems and propose effective solutions.Fluency in English is necessary.Key Responsibilities:Provide exceptional customer service via phone, email, or chat.Sales and returns processing.Product knowledge and troubleshooting.Benefits:This role offers opportunities for growth and development in a dynamic industry. You will have the chance to work with a talented team and contribute to delivering excellent customer experiences.



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