Help Desk Specialist

1 week ago


nellore, India beBeeSolutions Full time

Customer Support RepresentativeWe are seeking a highly skilled and customer-focused professional to join our team as a Customer Support Representative.Respond to customer inquiries via email, chat, and phone.Provide timely and effective solutions to resolve customer issues.Maintain accurate records of customer interactions in our CRM system.Collaborate with internal teams to ensure seamless customer experiences.Identify opportunities to enhance processes and improve customer satisfaction.RequirementsProven experience in customer service or a similar role.Strong verbal and written communication skills.Ability to multitask and prioritize tasks in a fast-paced environment.Empathy and problem-solving skills to handle customer concerns effectively.Familiarity with CRM systems is a plus.What We OfferA competitive compensation package and opportunities for career growth and skill development.Supportive and collaborative team environment.Flexible working hours (remote options available).


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