Service Desk Specialist

IT Service Management SpecialistWe are seeking a highly skilled IT service management specialist to join our team. The successful candidate will be responsible for configuring and maintaining the Freshservice platform.The ideal candidate will design and refine ITSM processes aligned with ITIL best practices and ensure compliance and consistency across...

Job Title: Help Desk Analyst Department: Managed Services Position Type: Full TimeLocation: India Remote Company Overview: ALIANDO is an award-winning Azure Expert Managed Service solutions company focused on selling and deploying Microsoft technologies for U. S. and international companies. For over 20 years, Microsoft and its partners have recommended...

Job Title: Front Desk Executive (HR Assistance) Location : Gurgaon, India Department : Administration & HR Experienc e: 2–4 years Employment Type : Full-Time About the Role : We are looking for a proactive, people-friendly, and hands-on Front Desk & Admin Executive (HR Engagement Support) to be the face of our Gurgaon HQ. You’ll manage the front desk and...

Job Title: Tech Infrastructure SpecialistThe tech infrastructure specialist is a key role in our organization, responsible for providing technical support to employees at all levels. This includes first-level and second-level support for desktops, laptops, printers, mobile devices, and other peripherals.Main Responsibilities:Tech Support & Maintenance:...

Technology Internship OpportunityGain hands-on experience in healthcare technology, IT systems, and support operations.Key Responsibilities:Support service desk operations and client coordinationPerform daily system checks and basic troubleshootingWork remotely as a Technology Intern for 12 weeks and develop skills in mentorship from experienced service desk...

Job Title: IT Support SpecialistIT Support SpecialistThis role involves providing first-level technical assistance to users via various channels.Monitoring tools will be used to ensure seamless operation.The ideal candidate will diagnose and resolve incidents in a timely manner, escalating unresolved cases to higher support levels when necessary.Incidents,...

Purchasing Specialist Job OverviewWe are seeking a skilled Purchasing Specialist to join our team. This role involves sourcing and acquiring high-quality products from vendors while negotiating the best possible prices.Key Responsibilities:IT Procurement: Coordinate with internal stakeholders to identify IT purchasing needs and develop strategies to meet...

Key ResponsibilitiesTechnical SupportProvide first-level and second-level support for desktops, laptops, printers, mobile devices, and other peripherals.Troubleshoot and resolve issues related to Windows/macOS operating systems, office applications, and network connectivity.Perform system upgrades, patches, and installations of software and hardware.User...

About Our Customer Support RoleWe are hiring for a Customer Support position where you will engage with customers via various communication channels.As a key member of our support team, your responsibilities will include:Receiving and processing customer requests and inquiries.Updating databases with return status and managing inventory.Recording and...

Customer Support RepresentativeWe are seeking a highly skilled and customer-focused professional to join our team as a Customer Support Representative.Respond to customer inquiries via email, chat, and phone.Provide timely and effective solutions to resolve customer issues.Maintain accurate records of customer interactions in our CRM system.Collaborate with...