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HR Generalist
2 weeks ago
IMPORTANT:Please submit your resume in PDF format only, and kindly read the JD in its entirety.ROLE OVERVIEW:Our client, a leading F&B brand, is seeking an experienced HR Generalist to spearhead human resources strategy and execution across their fast-growing organization.This role is pivotal to scaling talent acquisition operations, modernizing workforce practices, and building a high-performance culture that attracts and retains top talent at every level.You will be instrumental in transforming their people function while preserving core organizational values.POSITION DETAILS:Role: HR Generalist – Talent Acquisition & Organizational DevelopmentExperience Required: 3 to 5+ years in the QSR industryClient’s Industry: Food & Beverage (F&B) | 30+ years in existence, 250+ crore in revenueLocation: BengaluruTravel Requirements: Some amount of travel may be required across the brand’s manufacturing facilities and retail outletsEmployment Type: Full-timeWork Arrangement: Work from Office (WFO)Working Days: Mon-SatABOUT THE CLIENT’s COMPANY:Our client is a leading F&B brand manufacturing products in state-of-the-art facilities and selling through multiple channels, including retail outlets, delivery platforms, QComm, e-commerce marketplaces, and their website. Their Bengaluru corporate office accommodates all essential support functions—marketing, finance, operations, HR, and more.With a strong market presence and a diverse workforce, they serve lakhs of customers daily while building an organization that inspires excellence and growth.ROLES & RESPONSIBILITIES:1. Talent Acquisition & HiringOwn the complete recruitment function for all open positions across the organization—from entry-level production and retail staff to senior office roles across the factories, retail outlets, and corporate officesBuild and maintain relationships with relevant recruitment agencies, educational institutions, and industry networks to ensure a steady pipeline of quality candidatesDesign recruitment strategies tailored to different roles and departments, ensuring both speed and quality in hiringConduct candidate screenings and interviews, making data-driven hiring decisions aligned with organizational culture and requirementsImplement efficient onboarding processes to ensure smooth integration of new hiresSet and track recruitment KPIs (time-to-hire, quality metrics, retention rates)2. Career Development & Employee GrowthDevelop comprehensive career progression frameworks and growth trajectories for all job levels and departments across the client's factory, retail outlets, and corporate officeCreate individual development plans for both new joiners and long-tenured employeesIdentify high-potential employees and design succession plans for critical rolesFacilitate skill development opportunities and mentorship programs to support career advancementConduct regular performance reviews and career counseling sessions3. Policy Development, Modernization & ImplementationReview and audit existing HR policies across all operational levels (factory, retail outlets, corporate office) to ensure alignment with modern practices and compliance standardsFormulate comprehensive, role-specific policies that cater to different employee segments (production staff, retail associates, office staff, leadership)Create clear, accessible communication materials to ensure all employees understand policies and proceduresLead organization-wide policy rollout and implementation, ensuring consistent application across all locationsRegularly update policies to reflect industry best practices and evolving organizational needs4. Employee Relations & Organizational CultureBuild and maintain positive relationships with employees across all levels and locations (factory, retail outlets, corporate office)Act as a liaison between employees and management, addressing concerns and grievances promptlyFoster an inclusive, modern workplace culture that balances organizational legacy with contemporary best practicesChampion employee engagement initiatives and contribute to a positive work environment5. Organizational Modernization & Employer BrandingTransform the organization into an attractive, modern employer brand while respecting and preserving core organizational ethosIntroduce contemporary HR practices and employee-centric policies that appeal to talent in a competitive marketBenchmark against industry leaders in QSR/F&B to identify and implement best practicesWHAT WE ARE LOOKING FOR:a) Must-Haves:Minimum 3 to 5+ years of professional experience in the QSR industry in an HR capacityFull-time bachelor's degreeStrong understanding of QSR operational challenges, workforce diversity, and industry-specific HR practicesProven experience in talent acquisition and recruitment at scaleb) Nice-to-Haves:MBA in HR/Human Resources or related fieldExperience in policy formulation and HR complianceFamiliarity with restaurant, food production, or retail operationsTrack record of modernizing legacy organizations or driving cultural transformationc) Essential Competencies:People Skills: Exceptional ability to connect, communicate, and build rapport with employees at all organizational levelsLeadership & Ownership: Proactive approach with the ability to take complete ownership of the HR function and drive results independentlyStrategic Thinking: Ability to balance immediate hiring needs with long-term organizational developmentAdaptability: Comfort working in a fast-paced, growth-oriented environment with diverse operational contextsCommunication: Clear, articulate communicator who can simplify complex HR concepts for diverse audiencesProblem-Solving: Creative solutions to talent challenges and organizational issuesPERKS & BENEFITS:Health InsuranceDelicious Meals at the OfficeAnnual Festive BonusEmployee Discount Across the Brand’s Retail OutletsREPORTING STRUCTURE:This role will report directly to the CEO, MD, Partners, and/or the key leadership team.⚠️ CANDIDATES/APPLICANTS PLEASE NOTE:Apex Growth Talent and/or its representatives never charge any fees or money at any stage of the recruitment process. We will never ask for OTPs, bank details, credit/debit card information, PAN, Aadhaar numbers, tax documents, or investment reports.
