Enablon Support and Implementation Specialist( 3 to 4 years of experience)

2 weeks ago


thane, India Aditya Birla Group Full time

This position is based at our client (part of the Aditya Birla Group) at Thane . This is on a Third Party payroll

**Job Title: Enablon Support and Implementation Specialist"

Job Description for Network Technical Specialist
The Enablon Support and Implementation Specialist will be responsible for the Helpdesk support, Tracking and closing requests, End user license Management.

Key Responsibilities:
Manage helpdesk support; track and close the requests and tickets raised by Enablon users
Enablon user license management (Creation/update and deletion) and support to 20000 Enablon end users
SAQ creation & updating old SAQs
Support in Enablon rollout in new businesses/sites.
Dashboard/reports creation as per business need.
Conducting training for internal Enablon users (End users)
Working with Internal Enablon users to understand the requirements
Support in implementing different business requirements (mainly around new module implementation, Metrics Module - KPI tracking, Assurance module and CAPA tracking).

Skills :
Proficient in Microsoft office suite
Basic understanding of Power-Bi, Tableau or any other analytics tool
Exposure to coding/markup languages like C++, java, HTML, Nabsic is add on.

Experience:
Minimum3 -5 years of experience in Enablon user support



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