Enablon Support and Implementation Specialist( 3 to 4 years of experience)

2 months ago


thane, India Aditya Birla Group Full time

This position is based at our client (part of the Aditya Birla Group) at Thane. This is on a Third Party payroll**Job Title: Enablon Support and Implementation Specialist"Job Description for Network Technical SpecialistThe Enablon Support and Implementation Specialist will be responsible for the Helpdesk support, Tracking and closing requests, End user license Management.Key Responsibilities:Manage helpdesk support; track and close the requests and tickets raised by Enablon usersEnablon user license management (Creation/update and deletion) and support to 20000 Enablon end usersSAQ creation & updating old SAQsSupport in Enablon rollout in new businesses/sites.Dashboard/reports creation as per business need.Conducting training for internal Enablon users (End users)Working with Internal Enablon users to understand the requirementsSupport in implementing different business requirements (mainly around new module implementation, Metrics Module - KPI tracking, Assurance module and CAPA tracking).Skills :Proficient in Microsoft office suiteBasic understanding of Power-Bi, Tableau or any other analytics toolExposure to coding/markup languages like C++, java, HTML, Nabsic is add on.Experience:Minimum3 -5 years of experience in Enablon user support



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