Jewellery Sales Executive

7 days ago

hyderabad, India Mangatrai Jewellers Full time

Full job descriptionCompany : Darpan Mangatrai JewellersJob Title: Sales ExecutiveLocation : Punjagutta, HYD. - In personWorking days : 6* days/week*Timings : 10:45 am - 09:00 pm (Male)10:45 am - 08:00 pm (Female)Compensation Range: Attractive package + Performance-Based IncentivesAbout the RoleWe are looking for a well-groomed, polished, and customer-focused Sales Executive to join our jewellery Sales team. The ideal candidate will have proven experience in high-end or luxury jewellery sales, with a passion for delivering exceptional service and building strong customer relationships.Key Responsibilities1. Sales GenerationAssist customers in selecting jewellery that suits their style, preferences, and requirements.Promote new arrivals and current collections to meet and exceed individual sales targets.Provide expert information on product features, quality, design, and craftsmanship.Consistently achieve and surpass monthly sales targets.2. Customer Relationship ManagementBuild and maintain long-term relationships with customers to foster loyalty and repeat business.Address inquiries and resolve post-purchase concerns professionally.Conduct timely follow-ups to ensure customer satisfaction and engagement.3. Store OperationsEnsure the store is well-maintained, clean, and reflects a luxury environment.Handle billing and transaction documentation accurately and efficiently.Support inventory updates and maintain premium product displays.4. Product & Market KnowledgeStay informed on current jewellery trends, luxury designs, and gemstone details.Offer guidance on jewellery care, customization, and repair services.Monitor market competitors and share insights for improvement.5. Promotions & MarketingActively participate in in-store events, promotional campaigns, and Youtube live.Share customer feedback and insights to enhance marketing and merchandising strategies.6. Team CollaborationWork closely with store managers and team members to meet overall store targets.Share customer preferences and emerging trends to support buying and planning decisions.Key Skills & QualificationsEducation: Minimum High School / DiplomaExperience: 1 - 4 years of experience in luxury jewellery retail salesCommunication: Strong verbal and interpersonal skills in English and local languagesSales: Demonstrated success in achieving sales targetsCustomer Service: Customer-centric with excellent problem-solving abilitiesProduct Knowledge: In-depth understanding of jewellery materials, cuts, stones, and craftsmanshipPresentation: Professionally groomed with a refined and polished appearanceEmployee BenefitsAnnual BonusGrowth & Development OpportunitiesSupportive and Collaborative Work EnvironmentCompetitive salary plus sales incentives.Staff discounts on purchases.Training and career growth opportunities.

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