Customer Service Team Lead
1 week ago
Company Description We suggest you enter details here. Role Description This is a full-time, on-site role for a Customer Service Team Lead based in Delhi, India. The Customer Service Team Lead will oversee a team responsible for ensuring exceptional customer service. Responsibilities include managing daily customer service operations, supervising and supporting the team, monitoring and improving customer satisfaction, resolving escalated customer issues, and developing and maintaining service standards. The role also involves identifying process improvement opportunities and training team members to enhance their performance. Qualifications Proficiency in Customer Service, Customer Support, and Customer SatisfactionExperience in Customer Service Management and managing support teamsStrong Communication and interpersonal skills to effectively interact with customers and team membersDemonstrated leadership qualities and the ability to manage and motivate a teamProblem-solving skills with a focus on delivering effective resolutionsOrganizational and time-management skills to handle multiple priorities simultaneouslyFamiliarity with customer service tools and software is a plusBachelor's degree in Business, Management, or a related field is preferred
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Customer Service Team Lead
1 week ago
Delhi, India Super Plastronics Pvt. Ltd. Full timeCompany Description We suggest you enter details here. Role Description This is a full-time, on-site role for a Customer Service Team Lead based in Delhi, India. The Customer Service Team Lead will oversee a team responsible for ensuring exceptional customer service. Responsibilities include managing daily customer service operations, supervising and...
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Customer Service Team Lead
1 week ago
Delhi, India Super Plastronics Pvt. Ltd. Full timeCompany Description We suggest you enter details here. Role Description This is a full-time, on-site role for a Customer Service Team Lead based in Delhi, India. The Customer Service Team Lead will oversee a team responsible for ensuring exceptional customer service. Responsibilities include managing daily customer service operations, supervising and...
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Customer Service Team Lead
1 week ago
Delhi, India Super Plastronics Pvt. Ltd. Full timeCompany Description We suggest you enter details here. Role Description This is a full-time, on-site role for a Customer Service Team Lead based in Delhi, India. The Customer Service Team Lead will oversee a team responsible for ensuring exceptional customer service. Responsibilities include managing daily customer service operations, supervising and...
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Customer Service Team Lead
1 week ago
Delhi, India, India Super Plastronics Pvt. Ltd. Full timeCompany Description We suggest you enter details here. Role Description This is a full-time, on-site role for a Customer Service Team Lead based in Delhi, India. The Customer Service Team Lead will oversee a team responsible for ensuring exceptional customer service. Responsibilities include managing daily customer service operations, supervising and...
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Customer Service Team Lead
4 days ago
New Delhi, India TP Full timeWe're Hiring: Team Leader Voice ProcessLocation: MumbaiSalary up to : 6lpa Annually.What You'll Do:- Lead a team of customer service agents handling inbound/Outbound calls. - Monitor performance, coach team members, and drive results. - Handle escalations and ensure high customer satisfaction. - Collaborate with internal teams to improve service quality. -...
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Customer Service Team Lead
4 days ago
New Delhi, India TP Full timeWe're Hiring: Team Leader Voice ProcessLocation: MumbaiSalary up to : 6lpa Annually.What You'll Do:- Lead a team of customer service agents handling inbound/Outbound calls. - Monitor performance, coach team members, and drive results. - Handle escalations and ensure high customer satisfaction. - Collaborate with internal teams to improve service quality. -...
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Customer Service Team Lead
4 weeks ago
New Delhi, India StarZen Full timePurpose of Role: The role of Team Leader is to oversee a high-performing team of customer service representatives. This role is critical in ensuring consistent service delivery, meeting key performance targets, and fostering a culture of accountability, learning, and customer obsession. The ideal candidate will have strong leadership skills, a hands-on...
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Customer Service Team Lead
2 weeks ago
New Delhi, India TP Full timeWe're Hiring: Team Leader Voice Process Location:Mumbai Salary up to : 6lpa Annually.What You'll Do: Lead a team of customer service agents handling inbound/Outbound calls. Monitor performance, coach team members, and drive results. Handle escalations and ensure high customer satisfaction. Collaborate with internal teams to improve service quality. Prepare...
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Customer Service Team Lead
3 weeks ago
New Delhi, India TP Full timeWe're Hiring: Team Leader Voice Process Location:Mumbai Salary up to : 6lpa Annually.What You'll Do: Lead a team of customer service agents handling inbound/Outbound calls. Monitor performance, coach team members, and drive results. Handle escalations and ensure high customer satisfaction. Collaborate with internal teams to improve service quality. Prepare...
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Team Lead
3 weeks ago
Delhi, India TalentGum Full timeAbout TalentGum TalentGum is one of India’s fastest-growing online learning platforms for extracurricular activities for children aged 5–14 years. We offer world-class programs across music, dance, chess, speech, and more—delivered by expert instructors through live online classes. Our vision is to make extracurricular learning accessible, engaging,...
