Customer Service Team Lead

24 hours ago


Delhi India, India Super Plastronics Pvt. Ltd. Full time

Company Description We suggest you enter details here. Role Description This is a full-time, on-site role for a Customer Service Team Lead based in Delhi, India. The Customer Service Team Lead will oversee a team responsible for ensuring exceptional customer service. Responsibilities include managing daily customer service operations, supervising and supporting the team, monitoring and improving customer satisfaction, resolving escalated customer issues, and developing and maintaining service standards. The role also involves identifying process improvement opportunities and training team members to enhance their performance. Qualifications Proficiency in Customer Service, Customer Support, and Customer SatisfactionExperience in Customer Service Management and managing support teamsStrong Communication and interpersonal skills to effectively interact with customers and team membersDemonstrated leadership qualities and the ability to manage and motivate a teamProblem-solving skills with a focus on delivering effective resolutionsOrganizational and time-management skills to handle multiple priorities simultaneouslyFamiliarity with customer service tools and software is a plusBachelor's degree in Business, Management, or a related field is preferred



  • Delhi, India, India ShopKapaas Full time

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for a Customer Service Specialist based in Delhi, India. The role involves providing exceptional customer support, promptly addressing inquiries, resolving issues with professionalism, and ensuring superior customer experiences at every interaction. The...


  • Delhi, India, India Tata Consultancy Services Full time

    Role: - Lead Skill: - Azure Integration Services Exp:- 7-10yrs Location:- Delhi Looking for immediate joiners*Working strong experience on API as well as Azure Integration Services applications in Development environment Understanding of SDLC process and change process Work with different Application Teams as and when required for the development and...

  • Service Desk Lead

    3 days ago


    Delhi, India, India Tata Consultancy Services Full time

    Greetings from TCS!!!!!TCS is hiring for Service Desk LeadExperience : 7 to 12 yearsLocation: Delhi and ChennaiMode of Drive: VirtualDate:10th Dec 2025 (Wednesday)Job Description:Must have:Answers and responds to inbound calls or electronic requests from end-users regarding productsCreates and documents all support calls from the user community into the...


  • Delhi, India, India Team Computers Full time

    Position: National Product Manager - NutanixLocation: Delhi and BangaloreIndustry: IT ServicesExperience Required: 7 to 10 yrNo. of opening: 2We have an Opening for National Product Manager - NutanixJob Description:•(KRA/KPI’s) for National Product Manager - Nutanix, VMWare, Virtualization, Brodcom, netappOpportunities and lead generation from...


  • Delhi, India, India Meant For War Full time

    Job Title: Sales Support Executive (Appointment Setter)Company: Alpha Revival Protocol (by Meant for War)Industry: Health & Wellness (Men’s Sexual Health)Location: Onsite / HybridEmployment Type: Full-timeAnnual CTC: ₹2.5 to 3.3 LPA (subject to experience and overall performance.)About UsAlpha Revival Protocol is a fast-growing wellness startup focused...


  • Delhi, India, India LEAD Group Full time

    About Lead:LEAD Group is India’s largest and fastest-growing School Ed-Tech company, revolutionizing education through integrated systems, curriculum, and technology. Our mission is to ensure every child in India receives excellent education.Founded in 2012 by Sumeet Mehta and Smita Deorah, LEAD has been at the forefront oftransforming school education. In...


  • Andhra Pradesh, India, India SRINIVASA SALES & SERVICE PRIVATE LIMITED Full time

    1. Job Safety Assessment report for every event and report the unsafe condition to the customer and send Near hit report with photographs to dealer safety manager.2. Gather customer feedback and address any additional concerns or questions they may have regarding the service.3. Need to update on new Cummins Product to customer.4. Identify required parts for...


  • Delhi, India, India Digivance Solutions Full time

    Hiring: Tele Support Executive | Gurugram Looking to grow your career in a dynamic and fast-paced work environment?We’re looking for enthusiastic Tele Support Executives with excellent communication skills! Position: Tele Support Executive Location: Gurugram (On-site) Salary: Up to ₹28,000/month️ Requirement: Fluent English communication is a mustWhat...


  • Delhi, India, India LEAD Group Full time

    We’re Hiring: Senior Curriculum Manager (Academics, English) Mumbai | Delhi | BengaluruAre you passionate about transforming how children learn English in India? Do you believe strong pedagogy, smart technology, and high-quality teaching tools can redefine classrooms at scale? If yes — this role is for you.At LEAD, we are building India’s most...


  • Delhi, India, India Tonbo Imaging Full time

    Job Responsibilities1. Customer Interaction and Support Maintain a constant liaison with the customers to understand theproblems/issues being faced by them. Collaborate with customer support team at Bangalore for early resolution ofthe problems related to the products.2. Product Evaluation and Analysis:Conduct diagnosis through troubleshooting to find...