Client Relationship Manager
7 days ago
Job Title: Client Relationship Manager – IT ServicesLocation: Chennai Job type: Full timeRole OverviewThe Client Relationship Manager (CRM) is responsible for managing and nurturing strategicclient relationships, ensuring high levels of customer satisfaction, driving account growth,and acting as the primary point of contact between the client and internal delivery teams.This role requires a blend of technical understanding, relationship management, andbusiness acumen.Key ResponsibilitiesAccount Ownership & Client Relationship- Serve as the main point of contact for key clients, maintaining strong and long-termrelationships.- Understand client business objectives, IT landscapes, and challenges to positionsolutions effectively.- Conduct regular review meetings, performance assessments, and strategic planningdiscussions.Service Delivery Oversight- Collaborate with internal technical, delivery, and support teams to ensure timely andhigh-quality service delivery.- Track SLAs, delivery timelines, project milestones, and address deviations proactively.- Escalation handling and ensuring issue resolution within expected timelines.Business Growth & Upsell/Cross-sell- Identify opportunities to expand service offerings within existing accounts.- Work closely with the sales team to generate proposals, pricing, and contract renewals.- Drive revenue retention and account growth targets.Planning & Reporting- Maintain account plans, relationship maps, and periodic performance dashboards.- Provide regular insights and feedback to leadership on client sentiment, risks, andopportunities.- Ensure adherence to compliance, governance, and contract obligations.Required Skills & Qualifications- Bachelor's degree in business, IT, or a related field (MBA preferred).Three to eight years of experience in IT services, software solutions, or technologyconsulting, including account management, client success, and relationship handling.- Excellent communication, stakeholder management, and presentation skills.- Ability to engage with mid–senior level client stakeholders.- Problem-solving mindset with the ability to manage multiple priorities.Key Attributes- Customer-first mindset- Collaborative and team-oriented- High accountability and ownership- Confident and proactive communication#IT Services
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Client Relationship Manager
7 days ago
Chennai, Tamil Nadu, India, Tamil Nadu TecSight Full timeJob Title: Client Relationship Manager – IT ServicesLocation: Chennai Job type: Full timeRole OverviewThe Client Relationship Manager (CRM) is responsible for managing and nurturing strategicclient relationships, ensuring high levels of customer satisfaction, driving account growth,and acting as the primary point of contact between the client and internal...
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Client Relationship Executive
1 week ago
Chennai, Tamil Nadu, India Pearlpick ventures pvt ltd Full time**Job description** **Openings For Client Relationship executive** **Job Details Job Title**: Client Relationship executive / Business Development Executive **Work & Site Location**: Thousand Lights, Chennai. I**ndustry**: Legal Services **Functional Area**: Customer Relations **Experience**:Fresher - 1 Year Job Duties and Responsibilities: Your...
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Client Relationship Executive
2 days ago
Tambaram, Chennai, Tamil Nadu, India Jss Corporate Client Services Full timeAbout Dac - The Company was established in the year 2010, DAC has successfully carved a niche for itself in the ever-dynamic real estate industry over the last 13 years. DAC is known as much for its design, well architect homes as it is following best practices in the industry. - DAC is a real estate Company headquartered in Chennai, which develops...
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Client Relationship Executive
6 days ago
Chennai, Tamil Nadu, India Sarvajith Infotech Full timeHi All, **Job Title: Client Relationship Executive** **Location: Chennai** **Role Overview**: We are seeking a dynamic and experienced Customer Relationship Executive to join our team. The engineering, and other commercial lines of business. This role requires proficiency in preparing RFQs, placements, renewals, and claims coordination. Core engineering...
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Client Relationship Executive
6 hours ago
Chennai, Tamil Nadu, India Desirous Global Consulting Full timeRecruitment / Staffing Freelancing Job ID: DGC01101 Chennai, Tamil Nadu 0-2 Yrs ₹200000 - ₹30000 Yearly **Job Summary**: The Client Relationship Executive is responsible for building and maintaining strong relationships with clients to ensure long-term satisfaction, retention, and business growth. This role involves understanding client needs,...
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Client Relationship Executive
1 week ago
Chennai, Tamil Nadu, India GuidedMyndz Inc Full time**Position Summary**: **Key Responsibilities**: 1. Client Relationship Management: - Serve as the primary point of contact for clients, addressing inquiries and providing support throughout their coaching process. - Build and maintain strong relationships with clients, ensuring their needs are understood and met. 2. On-boarding and Coordination: - Manage...
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Client Relationship Executive
2 weeks ago
Coimbatore, Tamil Nadu, India Reqroots Full timePosition: Client Relationship Executive Location: Coimbatore Female Preferred Job description: - Implement processes for consistent team handling of customer complaints - Analyzes and reports performance data on customer escalation trends and business improvement plans - Proactively identifies issues and implements plans to resolve them - Partners with...
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Sales and Client Relationship Manager
1 week ago
Velachery, Chennai, Tamil Nadu, India WEA CLINIC Full time ₹ 1,80,000 - ₹ 3,60,000 per year* Prefer a Female candidate*Pleasing Personality with good communication skill in both English and Tamil* Must have experience in Telesales, following up leads for Client conversion, Customer relationship management.* Building and Maintaining Relationships: This involves actively engaging with clients, understanding their needs, and providing excellent...
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Client Relationship Associate
4 days ago
Ekkattuthangal, Chennai, Tamil Nadu, India Frutta Full time**Frutta** is South India’s most preferred one-stop corporate refreshment & experience partner. We aim to do the same by providing an exciting assortment of refreshments and events by seamlessly integrating technology to provide unparalleled hospitality. With an extensive network of top-tier vendors spanning from culinary delights to event management, we...
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Client Relationship Executive
2 weeks ago
Chennai, Tamil Nadu, India Genius Attestation Services & IT Solution Pvt. Ltd. Full time**Key Responsibilities**: - Identify and develop new business opportunities through networking, cold calling, and client meetings. - Promote and sell company services to potential clients. - Achieve monthly and quarterly sales targets set by the management. - Build and maintain strong relationships with existing and new clients. - Prepare and present sales...