Client Servicing Manager

4 days ago

gautam buddha nagar, India Magnon Group Full time

As a Client Servicing Manager in our dynamic advertising agency, you will play a pivotal role in managing and nurturing our key client relationships. You will be responsible for ensuring client satisfaction, driving revenue growth, and collaborating with cross-functional teams to deliver exceptional advertising solutions. This position demands a seasoned professional with a deep understanding of the advertising industry, exceptional communication skills, and a proven track record of successfully managing key client accounts.

Location: Noida (WFO)

Experience: 4 - 6 years

To apply, Please share your profile at lakshay.kumar@omc.com with CTC details.

Job Description :

Client Relationship Management:

  • Cultivate and maintain strong relationships with key clients, understanding their business objectives and marketing goals.
  • Act as the main point of contact for key clients, ensuring seamless communication and a high level of client satisfaction.

Cross-Functional Collaboration:

  • Work closely with internal teams, including creative, media, and analytics, to develop and deliver comprehensive advertising solutions.
  • Facilitate communication and coordination among different departments to ensure client needs are met efficiently.

Campaign Management:

  • Oversee the end-to-end execution of advertising campaigns, ensuring they align with client objectives and meet quality standards.
  • Monitor campaign performance and provide strategic insights and recommendations for optimization.

Budget Management:

  • Manage client budgets effectively, ensuring optimal utilization of resources and delivering value for the client's investment.
  • Provide financial forecasts and reports to both clients and internal stakeholders.

Market Analysis and Trends:

  • Stay abreast of industry trends, market conditions, and competitor activities to provide valuable insights to clients.
  • Proactively recommend innovative advertising solutions based on industry best practices.

Client Retention and Growth:

  • Identify opportunities for account expansion and upselling of additional agency services.
  • Implement retention strategies to ensure long-term partnerships with key clients.

Candidate Profile:

  • Bachelor's degree in Marketing, Business, or a related field; advanced degree is a plus.
  • Proven experience in key account management within the advertising industry.
  • Strong understanding of advertising and marketing principles.
  • Exceptional communication, negotiation, and presentation skills.
  • Analytical mindset with the ability to interpret data and make strategic recommendations.
  • Results-driven with a track record of meeting and exceeding revenue targets.
  • Ability to thrive in a fast-paced, dynamic work environment.

Note:

  • The responsibilities are not restricted to the above defined KRA.
  • The above KRA can be changed subject to change in role, responsibilities or due to change in work profile.
  • The KRA defined above can be revised based on individual's performance and capabilities.

Magnon Group is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, or any other basis as protected by applicable law.

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