IT Service Partner
1 week ago
About Organization:Paychex, Inc. (NASDAQ: PAYX) is a leading provider of integrated human capital managementsolutions for payroll, benefits, human resources, and insurance services.Industry expertise since 1971 (53 Years)• 730,000+ clients in the U.S. and Northern Europe• Pays 1 in 12 U.S. private sector employees• Largest HR company for small to medium-sized businesses• Product development company having products for payroll, accounts, benefits, and HR.Shift timing: 5.30 PM to 2.30 AM IST or 8.30 PM to 5.30 AM ISTOverview:Imagine Your Future with Us Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.Responsibilities:Receives calls from internal employees and is the first-line end user single point of contact to resolve technical related issues.Follows documented policies and procedures for effective request/issue recording and tracking while delivering quality customer service. Keeps end users informed on request or incident status and progressMakes an assessment of requests/incidents, attempting to resolve them or refers them to second line and third-party support groups based on agreed operational and service level agreements.Utilizes, adds to, fixes, or flags various reference manuals, knowledge base, and publications used by IT Support and other staff in order to effectively share knowledge within the organization.Ensures adherence to Paychex standards in order to maintain a standardization of process, service, and tools for call and incident management.Responsible for adhering to phone queue and click to chat staffing schedules and actions required to meet incident management service levels.Complies with internal and external auditing requirements, data integrity, confidentiality, and has zero exceptions to compliance to fulfill key control objectives for Sarbanes Oxley.Advocates on behalf of end user and business partners for process improvements to products and services.Requirements:Bachelor’s degree in business or computer science - Preferred1 year of experience in Customer support
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IT Service Partner
1 week ago
Bangalore, India Paychex Full timeAbout Organization: Paychex, Inc. (NASDAQ: PAYX) is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services. Industry expertise since 1971 (53 Years) • 730,000+ clients in the U.S. and Northern Europe • Pays 1 in 12 U.S. private sector employees • Largest HR company for small to...
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IT Service Partner
1 week ago
Bangalore Division, India Paychex Full timeAbout Organization: Paychex, Inc. (NASDAQ: PAYX) is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services. Industry expertise since 1971 (53 Years)• 730,000+ clients in the U.S. and Northern Europe • Pays 1 in 12 U.S. private sector employees • Largest HR company for small to...
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IT Service Partner
1 week ago
bangalore district, India Paychex Full timeAbout Organization: Paychex, Inc. (NASDAQ: PAYX) is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services. Industry expertise since 1971 (53 Years)• 730,000+ clients in the U.S. and Northern Europe • Pays 1 in 12 U.S. private sector employees • Largest HR company for small to...
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Partner Specialist
3 days ago
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Investor Services Specialist
4 weeks ago
Bangalore, Karnataka, India Corporation Service Company Full timeJob Category KYC Fraud Management Location Bangalore Mumbai Vacancy Type Permanent Mode Hybrid Job Shift UK US shift Some of the things you will be doing On-boarding investors after thorough review of the subscription Agreement received Booking Investor transactions subscriptions redemptions transfers and switches Booking capital call distribution and...
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Partner success specialist
3 days ago
Bangalore, India Recro Full timeJob Description Partner Success Specialist The Partner Success Specialist serves as the central point of contact for educators utilizing a number of products and services, supporting a greater number of small implementations. The Partner Success Specialist provides pro-active implementation support for their assigned implementations, utilizing efficiency...
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Partner Manager
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bangalore, India Amazon Full timeWe are seeking a strategic Partner Development Specialist (PDS) to lead and scale AWS's AI/ML and Generative AI partner ecosystem across key markets. This role demands a seasoned professional who can architect partner strategies, drive multi-million dollar revenue opportunities, and establish AWS as the definitive cloud platform for AI/ML workloads through...
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Client Account Partner
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Bangalore, India Mphasis Full timeJob Title: Client Partner Function: Sales/Client Partner – Banking & Financial Services A Senior Sales Leader having excellent new business hunting and
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Global Partner Lead
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Bangalore, India HeadSpin Full timeWho We Are HeadSpin is a startup organization, and we are revolutionising the way developers test, monitor and optimize their applications. The company is building a first-of-its-kind global mobile device cloud platform that allows apps to instantaneously run on real devices across global mobile carrier networks. HeadSpin provides powerful, actionable data...
