IT Service Partner

1 week ago

Bangalore Division, India Paychex Full time

About Organization: Paychex, Inc. (NASDAQ: PAYX) is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services. Industry expertise since 1971 (53 Years)• 730,000+ clients in the U.S. and Northern Europe • Pays 1 in 12 U.S. private sector employees • Largest HR company for small to medium-sized businesses • Product development company having products for payroll, accounts, benefits, and HR. Shift timing: 5.30 PM to 2.30 AM IST or 8.30 PM to 5.30 AM IST Overview: Imagine Your Future with Us Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential. Responsibilities: Receives calls from internal employees and is the first-line end user single point of contact to resolve technical related issues. Follows documented policies and procedures for effective request/issue recording and tracking while delivering quality customer service. Keeps end users informed on request or incident status and progress Makes an assessment of requests/incidents, attempting to resolve them or refers them to second line and third-party support groups based on agreed operational and service level agreements. Utilizes, adds to, fixes, or flags various reference manuals, knowledge base, and publications used by IT Support and other staff in order to effectively share knowledge within the organization. Ensures adherence to Paychex standards in order to maintain a standardization of process, service, and tools for call and incident management. Responsible for adhering to phone queue and click to chat staffing schedules and actions required to meet incident management service levels. Complies with internal and external auditing requirements, data integrity, confidentiality, and has zero exceptions to compliance to fulfill key control objectives for Sarbanes Oxley. Advocates on behalf of end user and business partners for process improvements to products and services. Requirements: Bachelor’s degree in business or computer science - Preferred 1 year of experience in Customer support

  • Client Partner

    6 days ago

    Bangalore Division, India TRUGlobal Full time

    Job Title: Client Partner Location: Bangalore Position Overview: The Client Partner will be responsible for building and nurturing client relationships, driving revenue growth, and ensuring client satisfaction within their designated accounts. This role requires a blend of strategic sales expertise, consultative selling skills, and a deep understanding of...

  • Global Partner Lead

    1 week ago

    Bangalore Division, India HeadSpin Full time

    Who We Are HeadSpin is a startup organization, and we are revolutionising the way developers test, monitor and optimize their applications. The company is building a first-of-its-kind global mobile device cloud platform that allows apps to instantaneously run on real devices across global mobile carrier networks. HeadSpin provides powerful, actionable data...

  • Global Talent Partner

    1 week ago

    Bangalore Division, India Saaki Argus & Averil Consulting Full time

    Location - Bangalore, Chennai Years of Experience - 8 to 12 years About the company: A global business, legal and financial services company based out of the US, which provides knowledge-based solutions to its clients. Key Responsibilities: Manage BU specific learning initiatives for a certain region Manage country specific, local law driven programs,...

  • Client Partner

    1 week ago

    Bangalore Division, India Mphasis Full time

    Job Title: Client Partner Function: Sales/Client Partner – Banking & Financial Services Location: Bangalore/ Noida Job Summary: A Senior Sales Leader having excellent new business hunting and account management capabilities in the financial services space. Ability to sell IT and BPS services and solutions to our client organization. Qualification: 10+...

  • Prenatal Fitness Instructor

    2 weeks ago

    Bangalore Division, India Aura Birthing Partner Full time

    Aura Birthing Partner is India’s trusted pregnancy and postpartum care centre, supporting families from pregnancy to parenting. We offer prenatal guidance, labour and postnatal support, lactation consultation, and new-born care-empowering parents with knowledge, personalized care, and confidence at every stage of parenthood. Role Description This is a...

  • IT Service Partner

    1 week ago

    Bangalore, India Paychex Full time

    About Organization: Paychex, Inc. (NASDAQ: PAYX) is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services. Industry expertise since 1971 (53 Years) • 730,000+ clients in the U.S. and Northern Europe • Pays 1 in 12 U.S. private sector employees • Largest HR company for small to...

  • IT Service Partner

    1 week ago

    bangalore, India Paychex Full time

    About Organization:Paychex, Inc. (NASDAQ: PAYX) is a leading provider of integrated human capital managementsolutions for payroll, benefits, human resources, and insurance services.Industry expertise since 1971 (53 Years)• 730,000+ clients in the U.S. and Northern Europe• Pays 1 in 12 U.S. private sector employees• Largest HR company for small to...

  • Managing Partner

    3 weeks ago

    Bangalore Division, India Idyllic Services Full time

    Job Title: Managing Partner – Data & AI Location: Bangalore, India Industry: Banking & Financial Services (BFSI) Experience: 15+ years Role Overview: The Managing Partner – Data & AI will be responsible for leading large-scale technology delivery and digital transformation programs across global Banking and Financial Services clients. This role requires...

  • IT Service Partner

    1 week ago

    bangalore district, India Paychex Full time

    About Organization: Paychex, Inc. (NASDAQ: PAYX) is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services. Industry expertise since 1971 (53 Years)• 730,000+ clients in the U.S. and Northern Europe • Pays 1 in 12 U.S. private sector employees • Largest HR company for small to...

  • Head - Concierge Services

    13 hours ago

    Bangalore Division, India Entrust Family Office Full time

    About Entrust Family Office Entrust Family Office is a leading Multi-Family Office committed to serving ultra-high-net-worth individuals (UHNI) and uber-wealthy families with a comprehensive range of financial and non-financial services, tailored to their unique needs. Position Overview: Head - Concierge Services Entrust Family Office is building a...