Internal Quality Assurance Specialist

5 days ago


kottayam, India beBeeQuality Full time

Job OverviewThis role involves performing quality assurance activities to ensure alignment with established standards.Key responsibilities include providing coaching and support to employees, identifying training needs based on process review findings, and developing and implementing training materials and SOPs.Conduct thorough quality assurance calls and process reviews for various departmentsDevelop and deliver effective trainings to enhance employee understanding of quality standardsProvide ongoing coaching and guidance to strengthen execution of quality practicesIdentify skill gaps and collaborate with management to address training needsDesign and implement training programs to promote consistency in quality assurance across departmentsAnalyze findings from process reviews and develop actionable reports highlighting areas for improvementRecommend and implement corrective actions to achieve quality assurance standardsMonitor and track business unit responses to identified findingsEscalate unresolved issues to senior management and work with management to resolve themDeliver timely reports to management detailing observations from reviews



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