Employee Experience Manager

About the Role We are seeking a passionate Employee Experience Specialist to lead and shape the end-to-end employee journey, fostering a positive, engaging, and inclusive workplace culture. You will own initiatives that enhance employee engagement, wellbeing, and retention—from recruitment through onboarding, development, and beyond. This strategic, people-centric role is essential in creating a world-class employee experience that drives motivation, productivity, and loyalty. Key Responsibilities Employee Journey Strategy & Design Map and continuously improve the entire employee lifecycle, identifying key moments that matter (Candidate, Onboarding, Development, Retention, Exit). Design and implement programs, policies, and initiatives that provide a seamless, positive experience at each stage. Partner across HR, leadership, and internal teams to align initiatives with company goals and culture. Culture & Engagement Act as a custodian of company culture, ensuring core values are embodied across the organization. Develop and manage employee engagement strategies, including pulse surveys, annual engagement surveys, and action planning. Foster community and belonging through recognition programs, internal communications, and cultural events. Onboarding & Integration Own and evolve onboarding programs to ensure new hires receive a warm, effective introduction that sets them up for success. Collaborate with hiring managers to create personalized onboarding experiences and mentorship/buddy systems. Feedback & Voice of the Employee Create and manage multiple channels for employee feedback, such as surveys, focus groups, stay interviews, and exit interviews. Analyze qualitative and quantitative data to identify trends, insights, and opportunities for improvement. Present actionable recommendations to leadership for continuous enhancement of the employee experience. Workplace Experience & Wellbeing Curate in-office or remote/hybrid workplace experiences that promote productivity, collaboration, and employee wellbeing. Champion wellness initiatives addressing mental, physical, and financial health needs. Recognition & Retention Design meaningful, inclusive employee recognition programs aligned with company values. Analyze retention data to inform strategies that improve employee retention and reduce turnover. Internal Communications & Employer Branding Partner with Marketing and HR to ensure clear, engaging internal communications. Support employer branding efforts to attract and retain top talent. Change Management & Continuous Improvement Lead change management initiatives to drive culture transformation and continuous workplace improvements. Collaborate with Learning & Development to align training and development programs with evolving employee needs and company culture. Qualifications & Experience Required: Bachelor’s degree in Human Resources, Organizational Psychology, Business Administration, or a related field. 15+ years of experience in HR, employee engagement, organizational development, or related roles. Proven ability to design and implement employee experience programs such as onboarding, engagement, and recognition. Strong understanding of the employee lifecycle and experience management best practices. Proficiency with HRIS systems, engagement survey platforms and data analysis tools. Excellent interpersonal, communication, and facilitation skills. Analytical mindset with ability to interpret data and present actionable insights. Ability to influence stakeholders and collaborate across teams effectively. Preferred: Experience with change management, culture transformation, and DEI initiatives. Background in employer branding and internal communications. Experience in high-growth tech or creative environments. Certifications in Change Management, Project Management (PMP/Agile), or Coaching. Experience managing or mentoring junior team members.