Revolutionizing Healthcare Technology with Conversational AI
2 weeks ago
AI Engineer for Intelligent Chatbots and Voice AgentsAs a Senior AI Engineer, you will drive the design, development and deployment of Large Language Models (LLMs), Retrieval-Augmented Generation (RAG) systems and voice agent technology to power intelligent chatbots and telephony services. You'll collaborate closely with product, engineering and clinical teams to deliver data-driven improvements.Key Responsibilities:Architect and deploy LLM- and RAG-based systems to ingest NHS data sources, generate accurate responses, and power chatbot and voice agent interactions.Craft, iterate and optimise prompts and design voice-agent dialogue flows to maximise response relevance, reduce latency and ensure clinical safety.Partner with frontend and backend teams to integrate AI and voice agent components into our microservices architecture.Instrument AI and voice-agent pipelines, analyse logs and user feedback, troubleshoot edge cases, and implement continuous-learning improvements.Requirements:Proven expertise in prompt engineering, LLMs, RAG frameworks, and voice-agent/dialogue-system design.Advanced proficiency in Python, comfortable building APIs, and familiarity with Next.js/React for frontend integration.Strong understanding of Azure services, containerisation, and relational databases.Experience designing microservices, distributed architectures, and RESTful APIs.A passion for healthcare technology, patient-centric design, and improving NHS primary care workflows.BenefitsWe offer an impactful role shaping the AI engine behind our system, innovative environment, flexible working arrangement, competitive compensation package, and supportive team culture.
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