AI Model Developer – Conversational Systems Specialist

1 week ago

kolkata, India beBeeAIEngineer Full time

We are seeking a skilled Prompt and AI/ML Engineer to join our team. As a key member of our organization, you will play a crucial role in developing and implementing cutting-edge Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) systems.Key Responsibilities:Architect and Deploy AI Models: Lead the end-to-end development of LLM- and RAG-based systems to ingest NHS data sources, generate accurate responses, and power both chatbot and voice agent interactions.Prompt and Voice Agent Engineering: Craft, iterate and optimize prompts—and design voice-agent dialogue flows—to maximize response relevance, reduce latency and ensure clinical safety across text and voice channels.Cross-Functional Collaboration: Partner with frontend (Next.js, React) and backend (NestJS, Python) teams to integrate AI and voice agent components into our Azure-hosted microservices architecture.Performance Monitoring and Optimization: Instrument AI and voice-agent pipelines, analyze logs and user feedback, troubleshoot edge cases, and implement continuous-learning improvements.Innovation and R&D: Stay abreast of the latest advances in LLMs, RAG, conversational AI frameworks, and NHS-specific compliance (GDPR, DTAC) to inform our technical roadmap.Testing and Validation: Define and execute rigorous test plans in collaboration with QA to validate model accuracy, voice-agent performance and compliance with healthcare standards.Technical Leadership: Mentor junior engineers, advocate for best practices in MLOps, prompt engineering, voice-agent design, and model governance, and contribute to architecture reviews.

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