Accounting Operations Specialist
4 weeks ago
About the Client:
Our client is leading the transformation of accounting services, providing innovative, cloud-based financial solutions to over 300 businesses and non-profits across Canada. They specialize in Financial Operations, focusing on finance, accounting, and operational efficiency. With an experienced team from finance, outsourcing, and corporate sectors, the company continuously strives to surpass industry standards, delivering services that empower clients with advanced, tech-driven accounting solutions to fuel their growth.
Position: Leader - India Operations (In-office Role)
Location: Noida (On-site)
We are seeking a visionary accounting professional to lead our dynamic delivery organization in India. If you are driven by client obsession, possess a can-do attitude, and have a track record of managing delivery for multiple clients with diverse teams, this opportunity is tailor-made for you. Be part of a high-energy environment where setting exceptional quality and service standards for international clients is not just a goal but a way of life.
Roles and Responsibilities:
- Lead and inspire teams of accountants, bookkeepers, and payroll specialists focused on financial reporting, reconciliations, tax filings, and payroll for various clients.
- Ensure timely, high-quality delivery within SLAs, proactively addressing potential delays or issues.
- Uphold quality standards with approved tools and processes to drive accuracy, compliance, and efficiency.
- Serve as the primary client contact, providing updates, managing expectations, and handling escalations.
- Collaborate closely with onshore teams to align on client objectives and service delivery.
- Build a high-performing team through recruitment, development, and succession planning.
- Drive continuous improvement in accounting processes, reducing errors and increasing efficiency.
- Oversee team performance to ensure accurate, timely delivery of month-end close, financial statements, and reporting.
- Promote accountability through clear expectations, regular feedback, and fostering a culture of learning and discipline.
Required Skills and Experience:
- 15+ years in accounting or bookkeeping, delivering accounting services to clients in Canada, the UK, Australia, and the US.
- 5+ years in a leadership role managing onshore-offshore accounting teams, including financial reporting, payroll, and tax filings.
- Proven expertise in team building, scaling operations, and ensuring timely deliverables.
- Skilled in creating efficient workflows, implementing quality controls, and standardizing processes.
- Strong understanding of accounting service delivery, risk management, and quality standards.
- Excellent communication skills, proficient in English (both written and verbal).
- Experience in operational improvement, addressing issues like bottlenecks and accuracy challenges.
Educational Qualifications:
- Postgraduate degree in commerce or a related field, with a strong accounting background.
- Preference for candidates with CA, CPA, or engineering qualifications; an MBA is an asset.
- Extensive experience in accounting operations; BPO/KPO experience is advantageous.
- Proven ability to manage multiple clients with strong operational management skills.
Perks and Benefits:
- Comprehensive medical insurance coverage.
- Company-funded training and certifications to support continuous professional development.
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