Customer Service Executive
2 days ago
Job Title: Customer Service Executive – International Process Location: Spaze Itech Park,unit 1025-1026,10 th Floor,Tower B3,Sohna road Gurugram,Sec-49- 122018 Department: Customer Experience / Operations Experience Required: 7+ years Employment Job Summary: We are looking for a highly skilled and customer-focused professional to join our international customer service team. The ideal candidate should possess exceptional communicationskills, in-depth process knowledge, and a passion for delivering world-class customer experiences. As part of a global organization, you will be responsible for managing international client interactions, resolving queries efficiently, and ensuring customer satisfaction through professional, proactive, and empathetic engagement. Key Responsibilities: Handle inbound and outbound customer interactions via phone, email, and chat for international clients Provide prompt, accurate, and courteous responses to customer inquiries, requests, and complaints Identify customer needs and offer suitable solutions while maintaining service quality standards Collaborate with internal departments to ensure timely resolution of issues and seamless service delivery Maintain accurate documentation of customer interactions in CRM systems Meet or exceed performance metrics such as response time, customer satisfaction, and quality assurance scores Contribute to process improvement initiatives to enhance efficiency and service excellence Stay updated with product knowledge, company policies, and market trends to provide informed support Represent the company with professionalism, empathy, and integrity in every customer interaction Key Skills & Competencies: Excellent verbal and written communication skills in English (additional language proficiency is a plus) Strong interpersonal skills and the ability to build rapport with international clients Sound understanding of customer service principles and best practices Ability to handle pressure, multitask, and adapt to a fast-paced work environment Analytical thinking and problem-solving attitude with attention to detail Proficient in Zendesk platform,MS Office, and customer support platforms Positive attitude, team spirit, and a commitment to continuous improvement Qualifications: Bachelor’s degree in any discipline (Business Administration, Communication, or related field preferred)7+ years of experience in international customer service or client support roles Experience working with global clients or in a BPO/IT-enabled service environment preferred Why Join Us: Opportunity to work with a leading international organization Exposure to global customer service standards and best practices Supportive work culture that values growth, learning, and employee well-being Competitive compensation and career advancement opportunities
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Customer Service Executive
3 weeks ago
bangalore, India Policybazaar.com Full time______________________________________________________________________________________________ Policy Bazaar is Hiring for Customer Service Professionals Job Title:* Customer Service Executive Location:* Gurgaon Salary:* 2.5 - 4.0 LPA + Unlimited Incentives Company:* Policy Bazaar Job Summary:* Policy Bazaar is looking for highly motivated Customer Service...
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Customer Service Executive
3 weeks ago
bangalore, India Policy Era Insurance Broking Pvt Ltd Full timeCustomer Service Executive | PolicyEra Location: Bhandup (Central Suburbs, Mumbai) Compensation: ₹30,000 per month Experience Required: Minimum 2 years in customer service or client management Industry: InsurTech / Insurance Services About PolicyEra At policyera.com , we are redefining how customers experience insurance. With a strong focus on...
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Customer Service Executive
2 weeks ago
bangalore, India NSEG Pvt. Ltd. Full timeNSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...
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Customer Service Executive
1 week ago
bangalore, India Clumsy Bumsy Full timeJob Title: Customer Service Executive Location: Sonipat, Haryana / Hybrid Employment Type: Full-time Salary Range: ₹20,000 – ₹30,000 per month Company Website: About Us At Clumsy Bumsy, we craft fresh, healthy meals for cats — made with love, honesty, and a touch of chaos. Every order we deliver is backed by a team that truly cares about pets and...
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Customer Service Executive
4 weeks ago
Bangalore, India Go Nature Full timeLocation: Agra Experience Required: Minimum 0 to 1 Year Qualification: Bachelor's Degree (Any Discipline) Language: Fluent English (Verbal & Written) Employment Type: Full-time Salary: 10,000 - 20,000 per month (based on experience) Industry: Wellness and Fitness Services. Company Description: Go Nature is an online/offline holistic community focused on...
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Customer Service Executive
3 hours ago
bangalore, India Stockify Fintech Full timeLocation: J P Nagar Phase 5, J. P. Nagar, BengaluruExperience: 1–4 yearsCompany: Stockify FintechDepartment: Client Success & OperationsSalary: ₹25K + Yearly Bonus (Upto 3 months salary)About the RoleStockify is looking for a Customer Service Executive who can handle client queries, manage transaction communication, and ensure a smooth experience for...
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Customer Support Executive
2 days ago
Bangalore, India D Square Consulting Service Full timeJD - Customer Support Executive (Danish Language) - This is a full-time opportunity with- D Square Consulting Services Pvt. Ltd. - Experience:- 2+ years (including a minimum of 1 year in the hospitality industry) - Work Mode:- Work from Office - Work Hours:- 9:00 AM - 5:00 PM (Central European Time) | 1:30 PM - 9:30 PM (Indian Time) Location:- Bangalore The...
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Customer Services Team Leader
3 days ago
Bangalore, India HappyLocate Full timeHappyLocate, established in 2016, revolutionizes the employee relocation landscape across 16,000+ pin codes. We offer a wide array of services including house shifting, pet relocation, office moves, and house search assistance. Utilizing advanced technology and customized solutions, we manage relocations efficiently from planning to post-move support. Our...
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Customer Service Manager
3 weeks ago
Bangalore, India HealthFab Full timeCompany Description Healthfab is a leading Startup brand specializing in reusable period panties and functional undergarments. We aim to revolutionize menstrual health and sustainable apparel categories. Over the last 5 years, we have made a strong presence in e-commerce backed by efficient marketing and our in-house manufacturing capabilities. Our flagship...
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Customer Service Specialist
3 weeks ago
bangalore, India Selections HR Services Private Limited Full timeAbout the Role We’re looking for a dedicated and customer-focused Customer Service Executive to join our team. In this role, you’ll be the first point of contact for our customers — providing timely, accurate, and empathetic support via phone and email . You’ll play a key part in ensuring every customer receives exceptional service and a positive...
