Swiggy | City Manager

2 days ago

bangalore, India Swiggy Full time

Ways of Working - Employees will work from the office (Bangalore).


About Swiggy

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India.

From starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.


Job Role : City Manager - Supply Partnership & Commercials Team


What you would do :

Vendor Onboarding and Relationship Management

  • Lead the onboarding process for new vendors within the city, ensuring compliance with company standards, quality requirements, and operational efficiency.
  • Lead contract negotiations at the city level, focusing on terms that align with business goals and cost optimization
  • Build and maintain strong relationships with local suppliers to ensure reliable and timely supply while managing risks associated with vendor dependencies.
  • Ensure vendor capacity planning to meet the city’s business plans, taking corrective action as required.

Supply Chain Strategy & Management

  • Managing day-to-day supply chain operations within the city from procurement through to delivery, ensuring smooth and efficient processes.
  • Work with local vendors to customize supply strategies based on city-specific needs, ensuring on-time and cost-effective deliveries.
  • Work closely with vendors to monitor pricing, track procurement costs, and ensure inventory levels meet the required fill rates (100%) for the city.
  • Build route plans for distribution for the assigned city ensuring the timely delivery as per the unit convenience time.
  • Continuously evaluate vendor performance and identify opportunities for cost reduction and process improvements in the city’s supply chain.

Relationship Management with Key Stakeholders

  • Build relationships and work closely with internal teams (Operations, HR, Finance, Legal, and Business) to ensure smooth coordination of supply chain functions.
  • Collaborate with the legal team to ensure vendor contracts are compliant with legal requirements and aligned with the city’s objectives.
  • Maintain ongoing communication with city-based teams to monitor inventory levels, fulfillment rates, and to address any supply chain disruptions.
  • Identify opportunities for process improvement and cost savings within the supply chain and implement best practices.
  • Partner with the logistics and operations teams to ensure timely delivery and mitigate any disruptions in the supply chain.

Finance

  • Manage the supply chain budgets at the city level, ensuring operational efficiency and cost optimization.
  • Work closely with the finance team to monitor and control supply chain costs, identify cost-saving opportunities, and ensure adherence to the budget.
  • Contribute to the development of cost-effective pricing models and support the monitoring of supply chain performance metrics.


Team Management

  • Lead and develop the local Supply Partnership & Commercials Team, providing guidance and support for efficient daily operations.
  • Conduct performance reviews and ensure that team members have the resources and training needed to meet targets and deadlines.


Desired Experience :

  • Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related field
  • 5+ years of experience in supply chain management, vendor negotiation, and partnership management, with at least 2 years in a managerial level role.
  • Strong negotiation skills and ability to develop strategic supplier partnerships.
  • Strong knowledge on Budgeting and P & L
  • Strategic Thinking
  • People Management
  • In-depth knowledge of supply chain management principles and best practices.
  • Strong leadership ability to influence and drive change.


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law.

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