Swiggy | General Manager

2 months ago

bangalore, India Swiggy Full time

Mandate 1 – Employees will come to the office twice or thrice a week at their base location and work remotely for the remaining days.


About Swiggy


Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fueled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. With Swiggy’s New Supply and the recent launches of Swiggy Instamart, Swiggy Genie and Health Hub, we are consistently making waves in the market; while continually growing the opportunities we offer our People.


Financial Services: About the team


• Financial Services is a new team under the Food vertical, which is mandated to solve for access and affordability of financial services products across Swiggy org

• Financial products access to restaurants, driver partners, consumers and other units within Swiggy is key to create a strong ecosystem and deliver monetization for the firm. Products such as lending, insurance, savings etc. is planned to be rolled out to the respective target segment

• The person will play a pivotal role in establishing, scaling, and diversifying our financial offerings from the ground up. Responsibilities would include crafting business strategy, developing innovative lending products, forging strategic partnerships with NBFCs and Banks


Roles and Responsibilities:


• Business Strategy Development: Formulate a comprehensive business strategy and roadmap for our Merchant Lending business. This involves identifying market opportunities, assessing the competitive landscape, and setting ambitious growth targets.

• Partnerships & Negotiations – Identify key lending partners for the lending marketplace, and develop strategic relations to deepen coverage in the ecosystem. The person will be required to negotiate commercials with the REs (Regulated Entities) for it to participate on the lending marketplace.

• Regulatory Compliance - Stay updated on relevant regulatory guidelines and ensure that the business operates in full compliance with applicable laws and regulations.

• Coverage / Performance – Push for organic adoption and monitor conversion funnel, track and monitor the performance of the lender on the marketplace, ensure sufficient coverage of the TG, work with strategic Fin-techs to co-create exclusive products and target very strong customer CVP.

• Revenue – Ensure revenue targets for the lending marketplace, ensuring maximum benefits to Swiggy. Assess risk v/s 3P model, to maximize revenues on certain cohorts.


Desired Skills:


• MBA with 7-10 years of experience

• A track record of successfully forging strategic partnerships in the financial services sector, including other lenders and financial institutions

• In-depth knowledge of the regulatory framework governing LSPs and Digital aggregators in India

• Proven ability to drive growth, profitability, and innovation within a financial services business.

• Strong written and verbal communication skills that deliver quality, actionable and beneficial feedback to management on potential issues and solutions to close gaps

• Proven ability to lead and manage multiple projects



"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law"

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