Level 2 Support Specialist

1 week ago

gandhinagar, India beBeeProblem Full time

Dear Candidate,We are seeking an experienced Service Desk Lead to handle L2 issues for our Apps & Infra Helpdesk. The successful candidate will be responsible for receiving calls, emails, and web-tickets from end-users and other help desks, creating incident tickets or service requests, and logging pertinent information.The ideal candidate will have excellent communication skills, be able to track and classify incoming incidents or service requests, provide initial assessment and support, and ensure that incidents and service requests are properly escalated and assigned to appropriate support groups.Initial Response and TriageIncident Resolution and EscalationService Request FulfillmentIf you are a motivated individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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    Gandhinagar, India beBeeSupport Full time

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    Gandhinagar, India beBeeProblem Full time

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    Gandhinagar, India beBeeTechnical Full time

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    Gandhinagar, India beBeeEducation Specialist Full time

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    Gandhinagar, India Biz Accounting and Support Pvt Ltd Full time

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    Gandhinagar, India beBeeTroubleshooting Full time

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    6 days ago

    gandhinagar, India beBeeHiring Full time

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    Gandhinagar, India beBeeTechnical Full time

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    Gandhinagar, India beBeeCustomerSupport Full time

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    3 weeks ago

    Gandhinagar, India Whatjobs IN C2 Full time

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