Business Development and Client Servicing Manager

3 days ago

sanjay nagar, India White Massif Event Management Co. Full time

Job Description· Generating business by bringing in new clients· Maintaining business partnership with clients assigned by the company· Identifying new business opportunities with existing clients & potential clients by proposing solutions that meet their objectives· Client retention & supporting revenue growth through business relations with key client stakeholders· Serve as the link of communication between key customers and internal teams· Identify client's needs & effectively implementing techniques & project management procedures to address them· Accountable for customer satisfaction, production support & defining standards of operation· Play an integral part in generating new sales that will turn into long-lasting relationships· Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics· Collaborate with internal teams, including Event Planning, Production, and Creative, to ensure all client requirements are understood and executed effectively.· Build and maintain strong relationships with clients, understanding their objectives and expectations.· Act as the primary point of contact for clients, addressing inquiries, concerns, and requests promptly.· Collaborate with internal teams, including Event Planning, Production, and Creative, to ensure all client requirements are understood and executed effectively.· Oversee the end-to-end process of event planning, ensuring timely delivery and adherence to quality standards.· Conduct post-event evaluations and gather feedback for continuous improvement.· Lead and inspire a team of client servicing professionals, fostering a collaborative and positive work environment.· Provide guidance, coaching, and professional development opportunities for team members.Qualifications:Bachelor's degree in Business, Marketing, Event Management, or a related field. Must have experience in working in sales in event management firm. Must be ok with target-oriented jobs.Proven experience in client servicing and project management within the event management industry.Strong communication, negotiation, and interpersonal skills.Excellent organizational and multitasking abilities.Strategic thinking and problem-solving skills.Familiarity with event technology trends and solutions.Leadership experience with the ability to motivate and manage a team.Work experience and skillsPreferred experience- 2 years – 4yearsJob Type: Full-timePay: ₹35, ₹70,000.00 per monthBenefits:Health insuranceApplication Question(s):Last take home remuneration per month. *Expected take home remuneration per month. *Experience:Events management: 1 year (Required)Sales: 1 year (Required)client servicing: 1 year (Required)Work Location: In person

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