Technical Support Specialist
5 days ago
Job Opportunity:We are seeking a skilled professional to serve as the primary point of contact for end-users via phone, chat, or self-service tickets.The ideal candidate will have experience in remote support and troubleshooting skills, with a strong understanding of basic hardware accessories and devices.They should also possess excellent oral and written communication skills, including email etiquette, and be able to understand email flow issues both internally and externally.The Service Desk professional will qualify and open tickets for remediation of events, triage tickets to respective teams, and provide regular updates and follow-ups on tickets in the queue.Responsibilities will include managing technically complicated tasks effectively, combined with experience in remote support and troubleshooting skills.This role requires good customer relationship skills, follow-up skills, and the ability to work in rotational shifts.Required Skills and Qualifications:Strong understanding of ITIL standards for infrastructure management is desirable.Familiarity with hardware accessories and devices, including basic technical knowledge.Excellent communication and problem-solving skills.Benefits:This role offers the opportunity to work in a dynamic environment with a team of professionals.It provides the chance to develop and enhance technical skills, with opportunities for growth and development.Key Responsibilities:Manage and resolve customer inquiries and issues.Provide timely and effective responses to customer requests.Collaborate with internal teams to resolve complex issues.What We Offer:A dynamic and supportive work environment.Ongoing training and development opportunities.Competitive compensation and benefits package.,
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Technical Support Specialist
7 days ago
vijayawada, India beBeeSupport Full timeJob Opportunity:Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team.This is an excellent opportunity for someone who enjoys providing technical assistance and troubleshooting issues.Achieve high first contact resolution rates by analyzing and resolving customer inquiries in a timely manner.Escalate...
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vijayawada, India beBeeImplementation Full timeJob Title: Technical Support and Implementation SpecialistAbout the Role:We are seeking a skilled Technical Support and Implementation Specialist to join our team. As a Technical Support and Implementation Specialist, you will be responsible for providing Level 2 technical support for Talkdesk platform incidents and service requests.Key...
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Expert Technical Support Specialist
5 days ago
vijayawada, India beBeeTechnical Full timeJob OpportunityWe are seeking a skilled professional to join our team as a Senior Technical Support Engineer. In this role, you will play a crucial part in ensuring customer satisfaction and driving support excellence.You will be working with a growing team of specialists on complex customer accounts, providing advanced technical expertise and product...
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Proven Technical Support Expert
5 days ago
vijayawada, India beBeeTroubleshooter Full timeJob OpportunityAs a Technical Support Specialist, you will be responsible for delivering high-quality technical support to our enterprise customers.The primary focus of this role is on troubleshooting and resolving technical issues related to current configurations and platform functionality.Key Responsibilities:Act as a primary point of contact for...
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vijayawada, India beBeeSupport Full timeJob Title: Oracle Technical Support - SCMWe are seeking a highly skilled technical support specialist to join our team. As a key member of our organization, you will be responsible for providing expert-level support for supply chain and manufacturing modules.Your responsibilities will include:Troubleshooting and resolving production issues across Oracle EBS...
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Technical Support Specialist
7 days ago
vijayawada, India beBeeHelpDeskAnalyst Full timeJob Description:We are seeking a skilled professional to provide technical assistance to users via phone, email, chat, or ticketing system as first response. This role requires strong analytical and problem-solving skills to troubleshoot and resolve incidents efficiently.Key ResponsibilitiesProvide technical support to users via various communication...
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Dental Technical Support Professional
7 days ago
vijayawada, India beBeeCustomerExperience Full timeCX Specialist - APACAre you a skilled technical support professional with experience in digital dentistry? Do you have strong communication skills and the ability to travel?We are seeking a Customer Experience (CX) Specialist for our Asia Pacific region. As a key member of our team, you will be responsible for providing exceptional customer support and...
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Technical Implementation Specialist
1 day ago
vijayawada, India beBeeImplementation Full timeAbout This RoleWe're seeking a seasoned Technical Implementation Specialist to drive the successful deployment of our platform for new and existing clients.Lead technical implementations, ensuring projects are delivered on time and meet customer requirements.Serve as the technical point of contact for customers throughout the onboarding process, guaranteeing...
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Oracle Technical Support Specialist
5 days ago
vijayawada, India beBeeSupport Full timeJob Summary:We are seeking a highly skilled Oracle Technical Support professional to join our team.Proven experience in providing technical support for Oracle EBS R12, specifically across Supply Chain and Manufacturing domains.Hands-on experience with SQL / PL/SQL, Oracle Forms, and Oracle Reports.Proficient in managing inbound/outbound interfaces, data...
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Desktop Support Specialist
7 days ago
vijayawada, India beBeeProductivity Full timeWe're seeking an experienced Desktop Support Specialist to join our team. This role is perfect for individuals who enjoy troubleshooting complex issues and working collaboratively with other teams.The ideal candidate will have a deep understanding of Desktop Experience (DEX) and be able to utilize this knowledge to enhance user productivity and satisfaction....
