Application Support Engineer

1 day ago

thiruvananthapuram, India CareStack™ - Dental Practice Management Full time

Responsibilities:• Provide implementation support to the Onboarding team, assisting in the smooth integration of our products and services for new clients.• Address technical inquiries from clients and internal teams regarding system functionality,configurations, and usage.• Collaborate with cross-functional teams to troubleshoot and diagnose technical issues, ensuring timely and effective resolution.• Going through & understanding internal system logs to debug issues.• Write database queries needed to troubleshoot and investigate issues.• Talking to Customers through email over different issues they might encounter.• Monitoring of application availability, performance and initial triage of product-related incidents.• Proactively analyze any incidents that occur and ensure these are responded to promptly within agreed SLAs.• Redirect any issues requiring further analysis to the product engineering team• Perform validations after scheduled changes within specified Maintenance Windows ensuring thefunctionalities are up and running as desired.• Complete regular operational activities to maintain environments with minimal disruption and higher availability.• Proactively Monitor Application Components to improve customer experience. Must-have Skills:• Beginner to intermediate level knowledge in MySQL• Application/ Server log monitoring• Linux server administration (basics) Requirements• Flexibility to work in shifts.• Good understanding of REST API’s and Database• Ability to write SQL queries• Analyzing application logs• Triaging of issues• Proficiency in English & being able to communicate in it.• Excellent Time Management & Multi-tasking skills.• Networking - Basic understanding of networking concepts, including basic protocols, with the ability to troubleshoot and resolve connectivity issues.

  • Application Support Engineer

    2 days ago

    Thiruvananthapuram, India CareStack - Dental Practice Management Full time

    Responsibilities:• Provide implementation support to the Onboarding team, assisting in the smooth integration of our products and services for new clients.• Address technical inquiries from clients and internal teams regarding system functionality,configurations, and usage.• Collaborate with cross-functional teams to troubleshoot and diagnose technical...

  • Application Support Engineer

    1 day ago

    Thiruvananthapuram, India CareStack - Dental Practice Management Full time

    Responsibilities:• Provide implementation support to the Onboarding team, assisting in the smooth integration of our products and services for new clients.• Address technical inquiries from clients and internal teams regarding system functionality,configurations, and usage.• Collaborate with cross-functional teams to troubleshoot and diagnose technical...

  • Application Support Engineer

    2 days ago

    Thiruvananthapuram, Kerala, India CareStack™ - Dental Practice Management Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Responsibilities:• Provide implementation support to the Onboarding team, assisting in the smooth integration of our products and services for new clients.• Address technical inquiries from clients and internal teams regarding system functionality,configurations, and usage.• Collaborate with cross-functional teams to troubleshoot and diagnose technical...

  • L1 / L2 Application Support Engineer

    3 days ago

    Thiruvananthapuram, India Whatjobs IN C2 Full time

    Job Title: L1 / L2 Application Support Engineer Department: Client Business Support / IT Operations Location: Trivandrum Reports To: Application Support Lead / Project Manager Job Summary We are seeking L1 and L2 Application Support Engineers to provide technical and functional support for our clients’ business-critical applications. The support team...

  • Senior Server Engineer – Linux

    7 days ago

    Thiruvananthapuram, India CONNECTING 2 WORK Full time

    Job Description Desired Profile Experience installing, configuring, and maintaining Linux servers and tools such as Bind, Apache, MySQL, Nginx, Squid proxy, Tomcat, Iptables, , HAProxy, Incron, Crond, NFS, Awk, Sed, etc. Good knowledge of Linux administration and Open Source tools. Provide enterprise-wide, Linux support for production systems and provide...

  • Application Support Lead

    5 days ago

    Thiruvananthapuram, India Whatjobs IN C2 Full time

    Job Title: Application Support Lead Department: Client Business Support / IT Operations Location: (Trivandrum) Reports To: Project Manager / Delivery Manager Job Summary We are seeking an experienced Application Support Lead to manage and guide the L1 & L2 Application Support Team responsible for delivering high-quality, round-the-clock technical support for...

  • Principal Engineer

    7 days ago

    Thiruvananthapuram, India Armada Systems Full time

    Armada, an edge computing pioneer redefining the future of connectivity, compute, and AI, is redefining the boundaries of edge computing. With a team of the brightest minds in technology and an unwavering passion for innovation, we are pioneering solutions that stand to change industries across the globe. We believe in the transformative power of edge...

  • Equifax - Support Engineer

    4 weeks ago

    Thiruvananthapuram, India Equifax Full time

    What Youll Do :- Work with software development engineers to understand the overall technical architecture and how each feature is implemented.- Utilize creative problem-solving skills to assist in technical troubleshooting and analysis for BU reported issues in JIRA.- Monitor, maintain systems/applications, look for opportunities to optimize and improve...

  • Sr.Project Lead

    17 hours ago

    Thiruvananthapuram, India RM plc Full time

    OverviewWould you like to help enrich the lives of learners around the world? RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners...

  • Devop (System Support & Application Support)

    1 week ago

    Thiruvananthapuram, Kerala, India ZEAK US Full time

    **DevOps (System Support & Application Support)** **Location**: Thiruvananthapuram (TVM), Kerala **Salary**: Based on experience **Experience**: 2+ years **Gender**:Male** **Job Summary**: **Key Responsibilities**: - **System Support**: - Provide 24/7 support for system infrastructure, ensuring its availability, performance, and security. - Troubleshoot...