Equifax - Support Engineer
2 weeks ago
What Youll Do :- Work with software development engineers to understand the overall technical architecture and how each feature is implemented.- Utilize creative problem-solving skills to assist in technical troubleshooting and analysis for BU reported issues in JIRA.- Monitor, maintain systems/applications, look for opportunities to optimize and improve systems.- Establishes technical proficiency in design, implementation and unit testing.- Respond to assigned tickets/tasks in accordance with SLA guidelines.- Handle customer requests, incidents and inbound calls; apply diagnostic utilities and best practice methodology to aid in Update technical support documentation when required and also perform post-resolution follow-ups to help requests.- Perform hands-on fixes at the application, including installing and upgrading software, implementing file backups, and configuring systems and applications.- Escalate to Tier 3 any issues unresolved.- Collaborate with internal and external teams and stakeholders to drive progress across multiple action items and initiatives.- Work effectively in an Agile environment; provide training or demos in the new/existing features.What Experience You Need :- Experience in troubleshooting, monitoring infrastructure and application uptime and availability to ensure functional and performance objectives.- Demonstrable cross-functional knowledge with systems, storage, networking, security and databases.- System administration skills, including automation and orchestration of Linux/Windows using Chef, Puppet, Ansible, Salt Stack and/or containers (Docker, Kubernetes, etc.- 2-5 years of support engineering experience.- Self-starter that identifies/responds to priority shifts with minimal supervision.- Cloud technology : GCP, AWS, or Azure.What could set you apart :- Strong Communication skills.- Diagnose and resolve technical issues related to software, hardware, or network systems.- Analyze logs, error messages, and system data to identify root causes.- Provide timely and effective solutions to users or customers.- Interact with users or customers through various channels (phone, email, chat, etc.)- Guide users through troubleshooting steps and solutions.- Escalate complex issues to appropriate teams or specialists.- Maintain accurate records of support interactions and solutions.- Contribute to knowledge bases and support documentation.- Share technical expertise with team members and colleagues. (ref:hirist.tech)
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Equifax - Platform Engineer - Linux
19 hours ago
Thiruvananthapuram, India Equifax Full timePlatform Engineer Linux at Equifax is a discipline that combines Operating System, Cloud, and Automation Engineering capabilities to create compute platform solutions that deliver stability, performance, compliance, and security to every compute cycle consumed at Equifax. As a Linux Platform Engineer you will be responsible for Linux server solutions both in...
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Equifax - Mainframe Software Engineer
2 weeks ago
Thiruvananthapuram, India Equifax Full timeEquifax is seeking creative, high-energy and driven Mainframe software engineers with hands-on development skills to work on a variety of meaningful projects. Our software engineering positions provide you the opportunity to join a team of talented engineers working with leading-edge technology. You are ideal for this position if you are a forward-thinking,...
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Thiruvananthapuram, India Equifax Full timeDescription : - Equifax is seeking creative, high-energy and driven software engineers with hands-on development skills to work on a variety of meaningful projects.- Our software engineering positions provide you the opportunity to join a team of talented engineers working with leading-edge technology.- You are ideal for this position if you are a...
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Thiruvananthapuram, India Equifax Full timeAbout the jobSite Reliability Engineering (SRE) at Equifax is a discipline that combines software and systems engineering for building and running large-scale, distributed, fault-tolerant systems. SRE ensures that internal and external services meet or exceed reliability and performance expectations while adhering to Equifax engineering principles.SRE is...
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Equifax - Quality Engineer
3 weeks ago
Thiruvananthapuram, India Equifax Full timeDescription :- You are passionate about quality and how customers experience the products you test.- You have the ability to create, maintain and execute test plans in order to verify requirements.- As a Quality Engineer at Equifax, you will be a catalyst in both the development and the testing of high priority initiatives.- You will develop and test new...
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Thiruvananthapuram, India Equifax Full timeEquifax is seeking creative, high-energy and driven software engineers with hands-on development skills to work on a variety of meaningful projects. Our software engineering positions provide you the opportunity to join a team of talented engineers working with leading-edge technology. You are ideal for this position if you are a forward-thinking, committed,...
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Equifax - Site Reliability Engineer
2 weeks ago
Thiruvananthapuram, India Equifax Full timeSite Reliability Engineering (SRE) at EquifaxSRE is a discipline that combines software and systems engineering for building and running large-scale, distributed, fault-tolerant systems.SRE ensures that internal and external services meet or exceed reliability and performance expectations while adhering to Equifax engineering principles.SRE is also an...
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Equifax - Quality Engineering Lead
2 weeks ago
Thiruvananthapuram, India Equifax Full timeYou are passionate about quality and how customers experience the products you test.You have the ability to create, maintain and execute test plans in order to verify requirements.As a Quality Engineer at Equifax, you will be a catalyst in both the development and the testing of high priority initiatives.You will develop and test new products to support...
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Thiruvananthapuram, India Equifax Full timeDescription : - You are passionate about quality and how customers experience the products you test.- You have the ability to create, maintain and execute test plans in order to verify requirements.- As a Quality Engineer at Equifax, you will be a catalyst in both the development and the testing of high priority initiatives.- You will develop and test new...
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Thiruvananthapuram, India Equifax Full timeDescription : is seeking creative, high-energy and driven software engineers with hands-on development skills to work on a variety of meaningful projects.Our software engineering positions provide you the opportunity to join a team of talented engineers working with leading-edge technology.You are ideal for this position if you are a forward-thinking,...
