Platform Support Specialist

6 days ago


anand, India beBeeTrading Full time

We are a dynamic FinTech company behind a global trading platform used by 100,000+ traders across multiple markets.Our analytics platform helps retail and professional traders analyze their performance and make informed data-driven decisions.This is a technical, product-centric support role that focuses on delivering seamless customer experiences.The ideal candidate will have 2+ years of experience in SaaS or product-based technical support, with a background in trading-related platforms.Key responsibilities include:Providing fast, clear, and accurate live chat and email supportHelping traders navigate platform features and analytics reportsTroubleshooting issues related to account setup, imports, and workflowsBenefits of this RoleAs a member of our team, you will enjoy:A challenging and rewarding work environmentOngoing training and professional development opportunitiesCollaboration with a founder-led teamAbout UsWe are a growing FinTech company dedicated to empowering traders through innovative technology solutions.



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