Manager - Field Operations
3 days ago
Job Description SummaryLead the design, execution, and optimization of call plans for the field force using call planning tools. This role is pivotal in aligning strategic business objectives with data-driven insights, ensuring effective customer engagement and resource allocation across therapeutic areas.Job DescriptionJob Title: Manager (Field Excellence Operations)Location: HyderabadKey AccountabilitiesCall Plan Strategy & Execution: Drive the implementation and refinement of call plans using call planning tool and stakeholder inputs. Prepare timelines and ensure alignment with brand strategy and field force deployment goalsStakeholder Engagement: Collaborate with cross-functional teams including Sales, Marketing, IT, and Data Science to translate business needs into actionable analytics solutionsTool & Platform Management: Oversee the use of platforms like ZAIDYN for call planning, ensuring data integrity, timely updates, and effective utilisation by field teamPerformance Monitoring: Track and analyse field force performance against call plan targets. Identify anomalies, gaps, and optimisation opportunities using tools like Power BI or ExcelReporting & Insights: Deliver clear, compelling insights through dashboards and presentations to senior leadership. Support strategic decision-making with robust data narrativesCompliance & Governance: Ensure adherence to internal controls, data governance standards, and compliance frameworksExperience & QualificationsEducation: Advanced degree in Business Analytics, Statistics, Engineering, Life Sciences, or related fieldExperience: 5+ years in pharmaceutical analytics, with 2+ years in SFE domainProven experience in call planning, field force strategy, and omnichannel engagement.Hands-on expertise with ETL tools, data visualization tools, Javelin, ZAIDYN, and commercial databases Skills: Strong analytical and storytelling capabilities.Proficiency in Excel, PowerPoint, SQL, and dashboard tools.Ability to manage multiple projects and priorities independently and collaboratively.Key Performance Indicators (KPIs)Accuracy and timeliness of call plan delivery and updates.Field force adoption and engagement with call plans.% of targets added, deleted, or modified during refinement cyclesImpact of call plans on customer engagement and sales performance.Quality and usability of dashboards and reporting tools.Stakeholder satisfaction and feedback on analytics support.Skills DesiredAgility, Analytical Thinking, Brand Awareness, Building Construction, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategy, Media Campaigns, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing, Waterfall Model
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Manager - Field Operations
2 weeks ago
Hyderabad, Telangana, India Novartis Full timeSummary - Provide sales force analytics support to Novartis internal customers Countries Regional marketing and sales teams on various high complexity sales force analytical reports - Facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics - Support business in building...
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Manager-Field Medical Excellence Operations
1 week ago
Hyderabad, Telangana, India Amgen Inc Full time ₹ 10,00,000 - ₹ 25,00,000 per yearThe Field Medical Excellence Operations Manager plays a critical role in providing operational support, systems management, and data-driven insight generation to advance the effectiveness of Amgens Field Medical teams. The role focuses on ensuring excellence in CRM platform operations, training delivery, system enhancements, analytics generation, and...
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Hyderabad, Telangana, India Amgen Inc Full time ₹ 12,00,000 - ₹ 36,00,000 per yearThe Field Medical Excellence Operations Senior Manager is accountable for the strategic development, execution, and implementation of operational capabilities supporting Amgens Field Medical Excellence team. This position plays a critical role in driving operational excellence, performance management, CRM platform delivery, analytics enablement, and digital...
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hyderabad, India Amgen Full timeCareer CategoryMedical AffairsJob DescriptionAbout Us: Amgen harnesses the best of biology and technology to fight the world's toughest diseases, and make people's lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40...
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Manager, Field Medical Excellence Operations
1 week ago
Hyderabad, Telangana, India Amgen Inc Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout Us:Role Description:The Field Medical Excellence Operations Associate Manager supports core operational activities that enable Amgens Field Medical teams to operate efficiently and effectively. This role focuses on reporting, user support, system documentation, and CRM maintenance, contributing to Amgens mission of scientific excellence through...
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Sales Operations Manager, Field Data
1 week ago
Hyderabad, Telangana, India Amgen Inc Full time ₹ 1,20,000 - ₹ 3,00,000 per yearSales Operations Manager, Field Data & Reporting - Rep Alerts/Suggestions Program AnalystWhat you will doIn this vital role the Sales Operations Manager, Field Data & Reporting Rep Alerts/Suggestions Program Analyst will play a key role in establishing and supporting Amgens Rep Alerts/Suggestions program.This capability, which involves multiple teams across...
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Territory Sales Manager
2 weeks ago
Hyderabad, Visakhapatnam, Warangal, India Hindustan Field Services Full time ₹ 5,00,000 - ₹ 15,00,000 per yearJob description - Field Supervisor : The role is accountable for many critical day-to-day operations in market in accordance with overall company policy. Apart from this, the role also demands analysis, planning and being proactive in approachKey responsibility:Planning route & street level visit for DSR/FS, Charting out optimized route for DSR/FSRecruitment...
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Manager, Field Medical Excellence Operations
2 weeks ago
Hyderabad, India Amgen Full timeJob Description About Us: Amgen harnesses the best of biology and technology to fight the world's toughest diseases, and make people's lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the...
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Project Management
3 days ago
Hyderabad, Telangana, India Google Operations Center Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJoin UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usThis job posting is part of our proactive talent pipelining efforts for future openings. While there may...
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Hyderabad, India Amgen Full timeJob Description About Us: Amgen harnesses the best of biology and technology to fight the world's toughest diseases, and make people's lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the...
