Client Service Managers
11 hours ago
Seeking Dynamic Client Service Managers to spearhead Our Healthcare RevolutionAbout Us:At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Client Service Managers to drive exceptional patient care and elevate our service delivery to the new levels.Role Overview:As our Client Service Manager, you'll be the cornerstone of our patient care team. You'll wield your analytical prowess and exceptional English communication skills to manage stakeholders, clients, and a dedicated clinical team. Your responsibility will be to ensure high-quality service delivery while fostering robust client relationships.Responsibilities:Client-Centric Service Excellence: Collaborate closely with medical professionals to assign patient care according to established protocols, ensuring exceptional service delivery.Stakeholder communication: Manage and supervise stakeholders, medical professionals, and clients and provide exceptional service, meet business volumes, and work towards achieving predetermined targets.Empathetic Leadership: Provide outstanding supportive environment for medical professionals, fostering services to the patients with empathy.Client Management: Manage client relationships efficiently that results in client retention and provide issue resolutions to the medical professionals effectively.Service levels: Be a service provider for a team of 50 medical professionals and 250 active patients, maintain high quality patient care, and promptly resolve complaints.24x7 Complaint Resolution: Prioritize and resolve complaints round the clock to maintain service quality and client satisfaction.Requirements:Any Bachelor's degree3-5 years of relevant work experience in international voice process or similar rolesStrong Communication: Excellent English communication and articulation skills are essential. American accent is preferred, but not a must, to engage with stakeholders effectively.Industry Experience: Prior experience in Healthcare, Hospital, Education, International sales or relevant sectors.Analytical Proficiency: Capability to acquire and retain knowledge of clinical practices, compliance standards, and the ability to implement improvement initiatives with good estimation skills.Operational Enhancement: Implement strategies to enhance client satisfaction, service delivery, and overall operational efficiency.Quality Improvement: Contribute to developing and executing quality improvement initiatives, showcasing a proven track record of task accountability.Willing to perform night shift from our office premises at Elippode, Trivandrum.Benefits of Joining:Join Ecorgy Solutions for an unparalleled exposure to the US Healthcare BPO sector, offering an international portfolio upgrade and an environment that values your growth.Includes : EPF, Group Mediclaim policy after 6 months of joining and Gratuity, Rewards & Growth based upon Performance; Professional development opportunities; Training and Mentorship programs.Interested in discussing compensation and benefits? Call us at 9061 161 927To apply, send your resume to careers@ecorgysolutions.com
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Client Services Manager
2 weeks ago
Thiruvananthapuram, Kerala, India Fresh Mind Ideas Full time ₹ 1,50,000 - ₹ 3,00,000 per yearPosition: Client Service ManagerLocation: [Your Location / Remote Option]Experience: 2-3 years in client servicing / account management (preferably in a digital marketing or branding agency)Reports To: CEO / Director of Client ServicesAbout the RoleAs a Client Service Manager at Fresh Mind Ideas, you will be the primary point of contact for clients, ensuring...
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Client Service Manager
7 days ago
Thiruvananthapuram, Kerala, India Fresh Mind Ideas Full time ₹ 6,00,000 - ₹ 12,00,000 per yearLocation: [Your Location / Remote Option]Experience: 2-3 years in client servicing / account management (preferably in a digital marketing or branding agency)Reports To: CEO / Director of Client ServicesAbout the RoleAs a Client Service Manager at Fresh Mind Ideas, you will be the primary point of contact for clients, ensuring their goals are met and...
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Client Service Managers
10 hours ago
Thiruvananthapuram, India Ecorgy Solutions Full timeSeeking Dynamic Client Service Managers to spearhead Our Healthcare Revolution!About Us:At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Client Service Managers to drive exceptional patient care and elevate our service...
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Client Service Managers
19 hours ago
Thiruvananthapuram, India Ecorgy Solutions Full timeSeeking Dynamic Client Service Managers to spearhead Our Healthcare Revolution!About Us:At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Client Service Managers to drive exceptional patient care and elevate our service...
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Client Service Managers
5 days ago
Thiruvananthapuram Taluk, India Ecorgy Solutions Full time ₹ 2,50,000 - ₹ 7,50,000 per yearSeeking Dynamic Client Service Managers to spearhead Our Healthcare RevolutionAbout Us:At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Client Service Managers to drive exceptional patient care and elevate our service...
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Client Servicing Executive
7 days ago
Thiruvananthapuram, India Onbyz Full time**Experience: 1 - 3 Years** We are looking to employ an experienced client servicing executive to handle all client inquiries, requirements, concerns, and complaints in a professional manner. - Research clients products, services, plans, competitors and target markets - End to end communication with the clients and service providers in all areas of Client...
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Client Services Manager
2 weeks ago
Thiruvananthapuram, India PlainSpeak Full timeThe most awarded young advertising agency in Kerala is looking for Account Manager at Trivandrum. Male/female candidates with relevant experience who can join immediately shall be preferred. Responsibilities include: - Brand planning and brand management. - Understanding client requirements, discussing communication strategies with the client. - Bridging...
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Client Service Managers
5 hours ago
Thiruvananthapuram Taluk, India Ecorgy Solutions Full timeSeeking Dynamic Client Service Managers to spearhead Our Healthcare Revolution! About Us: At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Client Service Managers to drive exceptional patient care and elevate our service...
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Client Service Managers
19 hours ago
Thiruvananthapuram Taluk, India Ecorgy Solutions Full timeSeeking Dynamic Client Service Managers to spearhead Our Healthcare Revolution!About Us:At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Client Service Managers to drive exceptional patient care and elevate our service...
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Client Service Executive
1 week ago
Thiruvananthapuram, India CONNECTING 2 WORK Full timeJob Description Fresher can apply The client services executive guides the campaign-building process. From client communications and work flow to budgets and billing. He needs to ensure client service requirements are met. He is the bridge between the agency and the client . He will need to brief the creative & media team and work with them to plan and...
