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Enterprise Sales Director

2 months ago

mumbai, India Kapture CX Full time

Job Description


Job Title: Enterprise Growth Leader, Director Sales

Location: Mumbai (Work from Office)


Company Overview:

Founded in 2014 in Bangalore, Kapture is a leading SaaS company specializing in a sophisticated customer support automation platform. Our all-encompassing solution caters to clients across the globe, with a strong presence in industries such as retail, travel, BFSI, consumer durables, and the energy sector. Complementing our offerings, we provide a robust customer feedback management platform. With strategic offices in key locations including Bangalore, Mumbai, Delhi, Jakarta, UAE, Riyadh, Philippines, and Florida, Kapture is on a dynamic trajectory of global expansion.


Position Overview:

As Enterprise Sales Leader, you will be responsible for driving sales and revenue growth within our organization's enterprise segment. This role demands a strategic mindset, exceptional sales acumen, and the ability to cultivate and maintain relationships with key decision-makers in large enterprises. You will be developing and executing effective sale strategies to meet and exceed targets.


Responsibilities:

1. Strategy Development:

  • Develop and implement comprehensive sales strategies for penetrating the enterprise market segment.
  • Identifying target accounts, assessing market opportunities, and defining go-to-market approaches.


2. Customer Relationship Management:

  • Build and maintain strong relationships with key stakeholders, including C-suite executives and department heads, within target enterprise accounts.
  • Understand their business needs, challenges, and objectives to position our solutions effectively.


3. Pipeline Management:

  • Oversee the sales pipeline for the enterprise segment, ensuring accurate forecasting and timely progression of opportunities through the sales process.
  • Implement best practices for lead generation, qualification, and conversion.


4. Strategic Partnerships:

  • Collaborate with internal teams, including marketing, product development, and customer success, to align sales strategies with overall business objectives.
  • Identify and leverage strategic partnerships to enhance our value proposition and market presence.


5. Sales Performance Analysis:

  • Track, analyze, and report on sales performance metrics, including revenue attainment, sales pipeline health, and customer engagement.
  • Utilize data-driven insights to identify areas for improvement and optimize sales effectiveness.


Requirements:

  • Proven track record of success in enterprise sales, with a minimum of 6 years of experience in a similar role.
  • Excellent communication and interpersonal skills, with the ability to build rapport and credibility with senior-level executives.
  • Strategic thinker with the ability to develop and execute complex sales strategies in a competitive market landscape.
  • Demonstrated proficiency in pipeline management, forecasting, and sales performance analysis.
  • Bachelor's degree in Business Administration, Marketing, or a related field; MBA or equivalent preferred.
  • Familiarity with CRM software (e.g., Salesforce) and other sales enablement tools.
  • Willingness to travel as necessary to meet with clients and attend industry events.


If interested, please write to with your CV.