Technical Support Representative
2 weeks ago
Overview:
We are seeking a full-time, on-site Technical Support Associate for our team in the Greater Kolkata Area. This role involves assisting customers with desktop computers, laptops, and various smart devices. You will troubleshoot issues and leverage your analytical skills to resolve queries and complaints. Providing outstanding customer service is a key component of this position.
Qualifications:
Strong technical support and troubleshooting skills
Proficiency with desktop computers and smart devices
Solid analytical skills
Excellent customer support abilities
Outstanding written and verbal communication skills
Bachelor’s degree in Computer Science, Information Technology, or a related field
Prior experience in a technical support role
Familiarity with GWS, MS 365, Azure, AWS, and Google Cloud Platform
If you are interested in this position, please reply via email and attach your updated resume.
Shift Timing: 9:30 AM - 6:30 PM / 11:00 AM - 8:00 PM
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