Major Incident Manager
1 week ago
TCS hiringRole: MIMLocation: BangaloreExperience: 4-6Must Have: • Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to pro-actively support the management of High Severity Incidents (P1 and P2) - Owneing the Major incident and driving it efficently on both Bridge call and Chat. - Issuing communications during the progress of a Major Incident - Identifying appropriate timelines and targets for recovery actions, feedback and communications - Assessing and Agreeing Business Impact and Incident Severity Level. - Ensuring that appropriate internal escalation occurs - Ensuring that appropriate third party escalation occurs - Assessing the need for appropriate handover of responsibilities to maintain optimum performance of the recovery team over an extended duration - Highlighting risks and issues in actions identified during any Major Incident - Evaluating recovery actions to ensure that a recovery plan exists or is being actively produced - Suggesting workarounds and methods of speeding up the recovery of an incident - Continually reviewing engagement within the recovery and identify any additional support teams, individuals or third parties who could add value or those that can be stood down • Maintaining the Major Incident Management process - Reviewing and updating process documentation - Ensuring that key support information such as emergency contact lists is kept up to date
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Major Incident Manager
1 week ago
bangalore, India Tata Consultancy Services Full timeTCS hiring!! Role: MIM Location: Bangalore Experience: 4-6 Must Have: • Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to pro-actively support the management of High Severity Incidents (P1 and P2) - Owneing the Major...
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Major Incident Manager
6 days ago
bangalore, India Tata Consultancy Services Full timeTCS hiring!! Role: MIM Location: Bangalore Experience: 4-6 Must Have: • Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to pro-actively support the management of High Severity Incidents (P1 and P2) - Owneing the Major...
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(Urgent) Major Incident Management
4 weeks ago
Bangalore, India Jobted IN C2 Full timeChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...
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Major Incident Manager
2 days ago
Bangalore Rural, Gurugram, Vadodara, India Teleperformance (TP) Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob descriptionMajor incident management who will responsible for the end-to-end management of all IT major incidents including stakeholder management, escalation management, supporting technical teams in providing a fix (permanent or workaround) in order to restore the business impact.Main responsibilitiesMajor Incident Management who will be responsible...
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Major Incident Analyst
7 days ago
Bangalore, Karnataka, India Shell Full timeIndia Job Family Group Information Technology IT Worker Type Regular Posting Start Date October 23 2025 Business unit Projects and Technology Experience Level Experienced Professionals What s the role As a Major Incident Analyst you will be a key member of the Global Command Center GCC within the IDSO OIC team supporting Shell s IT Operations in ensuring...
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L3 Server Engineer
7 days ago
bangalore, India Nextbridge IT Solutions Full timeCompany Description Nextbridge IT Solutions is a US-based IT solution firm specializing in connecting exceptional talent with organizations driving transformation in infrastructure, cloud, and emerging technologies. We partner closely with clients to understand their technical needs and organizational goals, delivering tailored solutions through highly...
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Sr Major Incident and Problem Coordinator
7 days ago
Bangalore, India ANSR Full timeANSR is hiring for one of its clients: About Dr. Martens: Dr. Martens is an iconic British brand founded in 1960 in Northamptonshire. Produced originally for workers looking for tough, durable boots, the brand was quickly adopted by diverse youth subcultures and associated musical movements. Dr. Martens has since transcended its working-class roots while...
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Incident Manager
1 week ago
bangalore, India Talentoj Full timeRoles and Responsibilities: Act as the primary point of contact for major incidents and escalations, ensuring rapid response and communication across technical and business teams. Lead and coordinate incident resolution efforts involving multiple support teams and stakeholders to restore service as quickly as possible. Manage the end-to-end incident...
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Bangalore, India ANSR Full timeANSR is hiring for one of its clients: About Dr. Martens: Dr. Martens is an iconic British brand founded in 1960 in Northamptonshire. Produced originally for workers looking for tough, durable boots, the brand was quickly adopted by diverse youth subcultures and associated musical movements. Dr. Martens has since transcended its working-class roots while...
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Bangalore, Karnataka, India blue yonder Full timeThe Crisis Manager is responsible for evaluating escalating and managing major customer incidents from intake through resolution at Blue Yonder The Incident Management team s role is to expedite service restoration in order to minimize or prevent impact to the business Incident Management provides support 24x7x365 Coordinate activities across teams to ensure...
