Customer Support Professional

4 days ago

nagpur, India beBeeCustomerService Full time

Customer Service SpecialistWe are seeking a highly skilled professional to provide exceptional customer support by answering inquiries, resolving issues, and ensuring a positive customer experience.This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving skills and professionalism.Key Responsibilities:Respond to customer inquiries via phone, email, or chat in a timely manner.Provide accurate information regarding products and services.Handle customer complaints and provide appropriate solutions.Issue Resolution:Identify customer needs and provide the best possible resolution.Escalate complex issues to supervisors or technical teams when necessary.Follow up with customers to ensure issues are fully resolved.Documentation & Reporting:Maintain detailed records of customer interactions in CRM systems.Update customer accounts and process orders, returns, or requests.Generate daily/weekly reports as needed.Product Knowledge:Stay updated on company products and services.Understand and communicate product details clearly to customers.Team Collaboration:Coordinate with sales, operations, and technical teams to resolve customer issues.Participate in team meetings, training, and performance reviews.Bachelor's degree or equivalent; associate degree preferred.Strong communication skills (verbal & written).Ability to multitask, prioritize, and manage time effectively.Basic computer skills; familiarity with CRM tools (Salesforce, Zendesk, Freshdesk).Positive attitude and customer-focused mindset.

  • Remote Customer Support Professional

    4 days ago

    nagpur, India beBeeCustomer Full time

    We are seeking highly skilled professionals to join our team of remote support specialists. As a key member of our client-facing operations, you will provide exceptional customer service and technical assistance to clients in the US.About the RoleCustomer Support Specialist:Respond to inbound customer calls professionally and efficiently.Provide accurate and...

  • Customer Support Executive

    3 days ago

    Nagpur, India Support executive Full time

    Voice process Inbound calls, outgoing calls can be handle English language must work from home Laptop/ desktop of single user, window 10, minimum 4GB ram, Internet connection, minimum 40 kbps speed Salary 18k CTC ( in hand 14k) Fresher experience both can apply Rotational shift **Salary**: ₹18,000.00 per month Schedule: - Day shift - Flexible...

  • Customer Support Associate

    7 days ago

    Nagpur, India Altius Customer Services Pvt Ltd Full time

    Hiring for Customer Support Associate (Tele sales) - Excellent Communication Skills - Minimum 1 year of Experience in Sales - Should have sales closure knowledge - Notice Period - Immediate Joiner **Salary**: ₹200,000.00 - ₹300,000.00 per year Ability to commute/relocate: - Nagpur, Maharashtra: Reliably commute or planning to relocate before starting...

  • Customer Service Associate kannada

    1 week ago

    Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...

  • Customer Support Ambassador

    6 days ago

    nagpur, India beBeeCustomerSupport Full time

    Job Title: Customer Support AmbassadorThe Role Overview:We're on a mission to deliver exceptional customer experiences through proactive and empathetic support. As a Customer Support Ambassador, you'll be the first point of contact for our users, ensuring seamless communication across various digital channels.Main Responsibilities:Handle incoming and...

  • Customer Service Associate

    1 week ago

    Nagpur, India Altius Customer Services Pvt Ltd Full time

    **Customer Service Associate** - Job Details & Requirements_ Designation: Customer Service Associate Process Type Experience - min 6 months experience (Preferable) Qualification - Any Graduate/HSC **Salary**: ₹14,000 - ₹18,000 per month - Requirements_ Must have a excellent command & fluency in English. Clarity of speech and thought is expected...

  • Customer Service Associate malayalam Process

    2 weeks ago

    Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...

  • Customer Support Expert

    6 days ago

    nagpur, India beBeeEmpathy Full time

    About the RoleWe are looking for a highly skilled Customer Support Agent to join our team.As a Customer Support Agent, you will be responsible for handling customer inquiries via phone, email, and chat in a professional and timely manner.You will troubleshoot and resolve issues within defined Service Level Agreements (SLAs), ensuring that customers receive...

  • Hiring Customer Support Executives

    2 weeks ago

    Nagpur, Maharashtra, India Oakland Systems Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Company Description Oakland System Private Limited is a leading software company in Hospital Management Information Systems and Paperless Hospital automations.         It was established in the year 2010 by a group of highly experienced IT professionals who have worked extensively on building large scale business and customer facing applications. The...

  • Customer Support Operations Manager

    1 day ago

    nagpur, India beBeeCustomerSupport Full time

    A visionary leader is required to spearhead our customer support operations. The ideal candidate will be responsible for developing and scaling support processes to meet growing customer needs.Drive customer satisfaction, loyalty, and retention through proactive supportLead, mentor, and manage a team of customer support representativesKey...