Infojini Inc | Servicenow Developer | india

2 weeks ago


india Infojini Inc Full time

Job Title: ServiceNow CSM Developer

Location: [Remote]

Experience Level: 4-6 Years

Employment Type: [Full-time]


Job Description:

We are seeking a skilled ServiceNow CSM Developer to join our dynamic team. The ideal candidate will have hands-on experience in the development, implementation, and integration of ServiceNow’s Customer Service Management (CSM) module. You’ll play a critical role in driving system improvements and building scalable solutions to meet evolving business needs.


Key Responsibilities:

  • Leverage functional knowledge of the CSM module of ServiceNow to develop, customize, and enhance workflows.
  • Implement ServiceNow features such as UI policies, UI actions, workflows, business rules, client scripts, and ACLs.
  • Work with ServiceNow ITSM, CSM, and the Service Portal to deliver tailored solutions.
  • Integrate ServiceNow with third-party systems using SOAP and RESTful APIs, ensuring seamless communication between platforms.
  • Contribute to instance upgrades and patching to maintain system health.
  • Develop and maintain functionalities in Agent Workspace and Virtual Agent.
  • Identify and address system deficiencies while implementing continual service improvements.
  • Handle multiple integrations between ServiceNow and monitoring tools.
  • Provide expertise in OpenFrame/CTI technology, JMS integrations, and NOW Experience UI Framework.
  • Support global deployment with internationalization (i18n) configurations.
  • Assist with ServiceNow Machine Learning and Predictive Intelligence implementations.


Qualifications:

  • 4-6 years of hands-on experience in ServiceNow development, implementation, and support, with a focus on Incident, Problem, Change Management, or Customer Service Management.
  • Proficiency in scripting and integration capabilities in ServiceNow.
  • Solid knowledge of the CSM module and experience in ServiceNow’s instance upgrade process.
  • Familiarity with MID Server configuration and usage.
  • Strong analytical skills and problem-solving abilities.
  • Excellent communication skills to collaborate with cross-functional teams and stakeholders.


Preferred Skills:

  • Experience with ServiceNow’s NOW Experience UI Framework.
  • Exposure to advanced ServiceNow features like Machine Learning and Predictive Intelligence.



  • India Infojini Inc Full time

    About the RoleWe are seeking a highly skilled ServiceNow Customer Service Management (CSM) Developer to join our dynamic team at Infojini Inc.This role involves driving system improvements and building scalable solutions to meet evolving business needs by leveraging functional knowledge of the CSM module in ServiceNow.


  • india Infojini Inc Full time

    Job Title: ServiceNow CSM Developer Location: (Remote) Experience Level: 4-6 Years Employment Type: (Full-time) Job Description: We are seeking a skilled ServiceNow CSM Developer to join our dynamic team. The ideal candidate will have hands-on experience in the development, implementation, and integration of ServiceNow’s Customer Service Management...


  • India Infojini Inc Full time

    Job Title: ServiceNow CSM DeveloperLocation: RemoteExperience Level: 4-6 YearsEmployment Type: Full-timeSalary: Estimated $100,000 - $120,000 per yearWe are seeking a skilled ServiceNow CSM Developer to join our dynamic team at Infojini Inc. The ideal candidate will have hands-on experience in the development, implementation, and integration of ServiceNow's...


  • india Infojini Inc Full time

    Job Description Experience: 3-5 Years Job Responsibility:  2-4 Years’ experience in troubleshooting in desktops, laptops, printers, local networking devices and Installing new software and update each of them.  Configure and install local network printers also coordinate with vendors if required.  Configuration and deployment of new desktop and...

  • Proposal Specialist

    1 week ago


    India Infojini Inc Full time

    Hi Mate, Greetings from Infojini Inc.!!!! This email is in regard to the job opportunity we have in our organization: Infojini Inc. To know about our company please go through our website and please find below details of the openings at Infojini. Website: LinkedIn: About Infojini Inc. We are ranked as one of the INC 5000 fastest-growing...

  • Servicenow Developer

    2 weeks ago


    India Infojini Inc Full time

    Job Title: ServiceNow CSM DeveloperLocation: [Remote]Experience Level: 4-6 YearsEmployment Type: [Full-time]Job Description:We are seeking a skilled ServiceNow CSM Developer to join our dynamic team. The ideal candidate will have hands-on experience in the development, implementation, and integration of ServiceNow’s Customer Service Management (CSM)...

  • Servicenow Developer

    2 weeks ago


    India Infojini Inc Full time

    Job Title: ServiceNow CSM Developer Location: (Remote) Experience Level: 4-6 Years Employment Type: (Full-time) Job Description: We are seeking a skilled ServiceNow CSM Developer to join our dynamic team. The ideal candidate will have hands-on experience in the development, implementation, and integration of ServiceNow’s Customer Service Management...


  • india Infojini Inc Full time

    Job Title: Chief Financial Officer (CFO)Department: FinanceLocation: ThaneShift: 02:00 PM to 11:00 PM ISTReports To: CEO/Board of DirectorsType: Full-timeJob Summary:The Chief Financial Officer (CFO) is responsible for managing the financial actions of the company, overseeing financial planning, financial risk management, record-keeping, and financial...


  • india Enterprise Minds, Inc Full time

    Position: ServiceNow ArchitectLocation: RemoteJob Type: Full-Time Experience Level: Senior / ExpertReports To: IT Director / VP of IT Operations / Head of Digital TransformationExperience: 8+ yearsJob Summary:The ServiceNow Architect is responsible for the overall design and development of the ServiceNow platform for the organization. They will act as the...


  • india PamTen Inc Full time

    ServiceNow Enterprise Architect Full Time Role Remote Work Open to only India location Responsibilities - The ServiceNow Platform Architect is a technical leader who provides consultative leadership to the Platform Team, assures platform alignment to business strategy, and governance decisions. The architect will work with other architecture teams across IT...


  • india PamTen Inc Full time

    ServiceNow Enterprise Architect Full Time Role Remote Work Open to only India location Responsibilities - The ServiceNow Platform Architect is a technical leader who provides consultative leadership to the Platform Team, assures platform alignment to business strategy, and governance decisions. The architect will work with other architecture teams across IT...


  • india PamTen Inc Full time

    ServiceNow Enterprise ArchitectFull Time RoleRemote WorkOpen to only India locationResponsibilities -The ServiceNow Platform Architect is a technical leader who provides consultative leadership to the Platform Team, assures platform alignment to business strategy, and governance decisions.The architect will work with other architecture teams across IT to...

  • Director - US Sales

    1 week ago


    India Infojini Inc Full time

    Job Title: Director, US IT Services Sales Location: Noida Reports To: VP, Sales About Us Infojini Inc is a leading provider of IT services, specializing in (insert your company’s focus areas, such as cloud solutions, application development, managed services, etc.). We are committed to delivering innovative solutions that empower...


  • india Webologix Ltd INC Full time

    Job Position: ServiceNow Architect Job Type: Contract to Hire (C2H)Company: WebologixLocation: Remote role – (Candidate comfortable to travel to Noida whenever required)Experience: - 10+ YearsMust have: - ServiceNow Architect experienced in CSM/FSM/Order Management/Network Inventory ManagementDesign, configure, and customize ServiceNow modules to optimize...


  • india Webologix Ltd INC Full time

    Job Position: ServiceNow Architect Job Type: Contract to Hire (C2H) Company: Webologix Location: Noida Hybrid – (Candidate comfortable to travel to Gurgaon whenever required) Experience: - 10+ Years Must have: - ServiceNow Architect experienced in CSM/FSM/Order Management/Network Inventory Management Design, configure, and customize ServiceNow...


  • india Webologix Ltd INC Full time

    Job Position: ServiceNow Architect Job Type: Contract to Hire (C2H)Company: WebologixLocation: Noida Hybrid – (Candidate comfortable to travel to Gurgaon whenever required)Experience: - 10+ YearsMust have: - ServiceNow Architect experienced in CSM/FSM/Order Management/Network Inventory ManagementDesign, configure, and customize ServiceNow modules to...


  • india Enterprise Minds, Inc Full time

    Position: ServiceNow Architect Location: Remote Job Type: Full-Time Experience Level: Senior / Expert Reports To: IT Director / VP of IT Operations / Head of Digital Transformation Experience: 8+ years Job Summary: The ServiceNow Architect is responsible for the overall design and development of the ServiceNow platform for the organization. They will...


  • india PamTen Inc Full time

    ServiceNow Business Analyst Full Time Role open to remote work. The ServiceNow Business Analyst works with key project stakeholders and requestors to capture business and user requirements. The Analyst also works with the Platform Support and Development teams to ensure requirements are understood, developed, tested, and delivered to specification. The...


  • india PamTen Inc Full time

    ServiceNow Business Analyst Full Time Roleopen to remote work. The ServiceNow Business Analyst works with key project stakeholders and requestors to capture business and user requirements. The Analyst also works with the Platform Support and Development teams to ensure requirements are understood, developed, tested, and delivered to specification. The...


  • india PamTen Inc Full time

    ServiceNow Business Analyst Full Time Role open to remote work. The ServiceNow Business Analyst works with key project stakeholders and requestors to capture business and user requirements. The Analyst also works with the Platform Support and Development teams to ensure requirements are understood, developed, tested, and delivered to specification. The...