Bengali Language Support Associate

2 days ago


Gandhinagar, India beBeeCustomerSupport Full time

Seeking a skilled Customer Support Specialist proficient in Bengali and English to deliver high-quality assistance to our customers. This role involves resolving inquiries, providing product information, and ensuring customer satisfaction.We are looking for fresh graduates with strong language skills to join our team as a key member of the support team.Key Responsibilities:Respond to customer queries via calls, chats, and emailsAnalyze customer needs and offer accurate solutionsDocument interactions in CRM tools and follow standard proceduresCollaborate with internal teams to resolve complex issuesMaintain service quality, response time, and customer satisfaction metricsRequired Skills and Qualifications:Exceptional command of Bengali and EnglishStrong communication, active listening, and problem-solving skillsAbility to work remotely with minimal supervisionBasic computer literacyPrevious customer support experience is a plus but not requiredBenefits:This role offers an exciting opportunity for professional growth and development in a dynamic work environment.



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