Customer Engagement Strategist

5 days ago

anand, India beBeeCampaign Full time

Job Title: Customer Engagement StrategistAbout the RoleWe are seeking an experienced Customer Engagement Strategist to join our team. In this role, you will be responsible for developing and implementing strategic plans to enhance customer engagement across multiple channels.Key ResponsibilitiesDevelop lifecycle and trigger-based campaigns that drive customer interaction and loyalty.Collaborate with cross-functional teams to align customer engagement strategies with business objectives.Analyze campaign performance and provide insights to inform future strategy.Stay up-to-date with industry trends and best practices in customer engagement.Technical RequirementsProficiency in Braze platform, including Canvas, Webhooks, Liquid scripting, and data mapping.Strong analytical and problem-solving skills, with experience working with CDPs, CRMs, and data warehouses.Excellent communication and stakeholder engagement skills, with ability to translate complex technical concepts into actionable insights.What We OfferWe offer a dynamic work environment, opportunities for professional growth and development, and a competitive compensation package.This is a challenging and rewarding role that requires a unique blend of technical expertise, business acumen, and creative thinking. If you are passionate about customer engagement and have a proven track record of delivering results-driven solutions, we encourage you to apply.Keyword: Campaign

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