IT Service Management Professional

About the RoleThe SAP Service Management role involves managing customer service interactions, including case management, service requests, and scheduling service engineers in SAP CRM Service module.Key responsibilities include creating and tracking notifications, prioritizing and classifying notifications, managing service orders, tracking resources and...

Information Technology Service Desk SpecialistKey Responsibilities:Act as the primary point of contact for users, handling inquiries via phone, chat, or self-service tickets.Qualify and escalate incidents to technical teams for resolution.Triage cases efficiently, updating follow-up statuses regularly.Ensure timely closure of tickets through diligent...

IT Service Management SpecialistThis role involves providing support for the Managed Services tool sets and supporting processes and procedures. The successful candidate will have a solid background in supporting external customer-facing systems and an understanding of IT service management principles and best practices.Act as Subject Matter Expert with...

Remote Reservations AgentAs a highly skilled and customer-focused Remote Reservations Agent, you will be responsible for delivering exceptional service to our guests in the US.Job Summary:Provide 24/7 support via phone, email, or live chat to respond to guest inquiries and resolve issues efficiently.Key Responsibilities:Process refund requests and resolve...

Job OverviewWe are seeking a strategic and experienced ITSM manager to define and implement strategies, frameworks, and processes to ensure efficient and effective delivery of IT services across the organization.This role requires strong leadership skills, technical expertise in ITSM frameworks, and the ability to drive transformational change and...

Job Title:TDM Senior DeveloperAre you an expert in delivering data management solutions? Do you have a passion for crafting test data provisioning capabilities, data integration, and devising efficient processes?About the Role:We are seeking a seasoned professional to join our team as a TDM Senior Developer. The ideal candidate will have 8+ years of IT...

Job Location:WORK FROM NOIDA OFFICE, PLEASE DON'T APPLY IF YOU ARE LOOKING FOR HYBRID OR WORK FROM HOMEShort notice period or immediate joiners are preferred.Salary is not constraintExperience: 4-10 yearsCompany DescriptionSanganan IT Solutions Pvt Ltd. is dedicated to helping organizations leverage cutting-edge technologies to make work easier and more...

Job Title: Support Service ManagerWe are seeking a skilled and experienced professional to lead our support services team.To deliver exceptional customer experiences during service disruptions, you will coordinate across diverse teams and ensure timely, clear, and accurate communication with internal and external stakeholders.You will lead the response...

Cloud Computing Experts Sought for Market Research StudyAs a cloud computing professional, you have the opportunity to contribute your expertise to our market research study.The purpose of this study is to gain insights into your perceptions and professional experiences with cloud computing products and services or security solutions.To qualify, you must be...

Job DescriptionWe are seeking a skilled IT Service Management professional to oversee the Freshservice platform.As a key member of our team, you will be responsible for configuring, customizing, and maintaining various Freshservice modules, including Incident, Problem, Change, Asset, and Service Catalog.Configure and customize Freshservice modules to meet...