Service Desk Professional

Job OverviewWe are seeking a proactive IT Service Desk Leader to oversee and coordinate our overseas operations. This role involves hands-on ticket management, smart ticket routing, and team leadership to ensure timely, efficient, and customer-focused IT support.The IT Team Lead will log, track, and assign tickets, make routing decisions (remote vs. onsite...

IT Service Management SpecialistThis role involves providing support for the Managed Services tool sets and supporting processes and procedures. The successful candidate will have a solid background in supporting external customer-facing systems and an understanding of IT service management principles and best practices.Act as Subject Matter Expert with...

Job Title: Service Desk Solution Architect_PAN IndiaLocation: PAN IndiaExperience: 12 to 18 YearsJob Description:Required Qualifications:Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.12+ years of experience in ITSM or enterprise IT architecture, with 3+ years in a solution architect role.Strong experience with...

About Us: We are 30+ years young company, buzzing with cool ideas, making future ready products. IT is changing the way businesses run today and are happy to be a catalyst of this change. With our scalable and cost effective products and solutions, we are ready help the businesses meet their IT needs.Our Achievements: CMMi Level 5 Company, SAP Gold/Platinum...

About Us: We are 30+ years young company, buzzing with cool ideas, making future ready products. IT is changing the way businesses run today and are happy to be a catalyst of this change. With our scalable and cost effective products and solutions, we are ready help the businesses meet their IT needs.Our Achievements: CMMi Level 5 Company, SAP Gold/Platinum...

Key ResponsibilitiesGreet and assist students, parents, visitors, and faculty professionally.Manage incoming calls, emails, and front-desk inquiries.Maintain a clean, organized, and welcoming reception area.Handle student/visitor registrations, appointment scheduling, and log entries.Provide accurate information about university programs, admissions, and...

Job Title: Receptionist & Administrative AssistantDescription: We’re looking for an organised, dependable, and friendly Receptionist & Administrative Assistant to be the welcoming face of our law firm. This role combines reception duties with a variety of administrative and office management tasks. You’ll help keep our office running smoothly, support...

Help Desk Analyst RoleWe are seeking a skilled and dedicated individual to fill the role of Help Desk Analyst. As a Help Desk Analyst, you will provide technical assistance to users via phone, email, chat, or ticketing system as first response.Key Responsibilities:Provide timely and effective technical assistance to users via multiple channels.Monitor and...

**Job Summary**: As a Receptionist, you will be the first point of contact for our organization. Your role is pivotal in creating a welcoming and professional atmosphere for guests, clients, and employees. Your responsibilities will include managing phone calls, coordinating appointments, handling administrative tasks, and ensuring a seamless flow of...

**Job Title: Front Desk Executive / Receptionist** **Location**:Fazalganj, Kanpur, Uttar Pradesh **Industry**: International BPO **Experience Required**: Minimum 1 year in a front desk or receptionist role **Employment Type**: Full-time **Key Responsibilities**: - Greet and welcome visitors with a positive and friendly attitude - Direct visitors and...